How much does WordPress VIP cost?

No software bloat or hidden expenses here. WordPress VIP pricing is simple and straightforward, based on your sites’ monthly unique visitors (MUV) and your specific needs.

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CMS Pricing

WordPress VIP plans start at US$25,000/year and scales based on your number of monthly visitors. Depending on your needs, we have a package that’s just right for you.

Signature

Consistent technical support from a team that knows your business priorities.

  • All Standard features +
  • Urgent ticket response time SLA 15 minutes
  • Non-urgent ticket response time SLA 4 hours
  • Uptime SLA 99.99%
  • APM Browser Monitoring
  • APM Synthetics Monitoring
  • Debugging
  • Database Backup Shipping
  • GitHub Codespaces
  • Failover for Disaster Recovery
  • Application Downtime Monitoring
  • Technical Account Management
  • Specialized, Proactive Support Resources
  • Additional Communication via Slack and P2

Enhanced

Designed to help you scale up your web presence to billions with advanced capabilities built for scale.

  • All Standard features +
  • Urgent ticket response time SLA 30 minutes
  • Non-urgent ticket response time SLA 12 hours
  • Uptime SLA 99.99%
  • APM Browser Monitoring
  • APM Synthetics Monitoring
  • Debugging
  • Database Backup Shipping
  • GitHub Codespaces
  • Failover for Disaster Recovery
  • Application Downtime Monitoring

Standard

Great option for businesses that need the world’s most secure and reliable WordPress platform.

Full Feature List Below

  • Urgent ticket response time SLA 60 minutes
  • Non-urgent ticket response time SLA 24 hours
  • Uptime SLA 99.95%

Packages start at $25,000 per year

Full Feature List

Standard

Enhanced

Signature


High Performance Enterprise Platform

Access to a highly scalable, highly secure and high performance WordPress infrastructure and underlying platform.

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Integrated Content Analytics

Access to both the Parse.ly Content Helper and Content Analytics Dashboard.

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Managed Updates to WordPress, PHP, and Other Components

Regular updates of all platform components and core services to ensure software remains secure and up-to-date.

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Containerized Environment

Isolated environment via containerization to ensure other customers or environments do not impact the performance of a site.

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Global Infrastructure

High performance across the world powered by 28 points of presence.

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Dynamic Autoscaling

Automatic provisioning of new resources as needed to ensure peak performance on your busiest day and everyday.

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Integrated Content Delivery Network (CDN)

Caching of content at the edge to deliver fast TTFB and performance.

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Flexible Architecture, Single-Stack, Headless or Hybrid

Out-of-the-box support for single-stack, headless, and hybrid architectures from a single solution.

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Content Analytics: Real-Time Analytics

Immediate (every 5 seconds) access to new data within the Parse.ly dashboard.

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Content Analytics: Reporting on 30+ Audience-Centric Metrics

Reporting on key metrics including page views, visitors, engaged time, etc.

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Content Analytics:  13-Months of Historical Data

Access to 13 months of data for historical analysis.

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Content Analytics:  Marketing Campaign Tracking

Ability to tie views, engagement, conversions, etc. to specific marketing campaigns for purposes of attribution.

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Content Analytics:  Cross-channel Reporting and Mobile SDK

Ability to measure content engagement on various channels including mobile apps via use of a software development kit (SDK).

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Content Analytics: Conversions Reporting

Reporting of key conversion events such as purchases, clicks, form fills, newsletter signups or other similar events.

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Content Analytics:  Audience Segmentation

Ability to drill down and limit reporting of key metrics of content performance to specific audience segments.

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Jetpack AI Assistant

An out-of-the-box content block directly in the Block Editor where you can automatically generate, revise and optimize text using AI.

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Integrated Code Repository

Support for development workflows from development to production.

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Production and Staging Environments

Access to a fixed number of additional environments for development, testing, and qa as needed.

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Local Development Environment

Support for local sandbox environments for development and testing with capability to pull down production content for testing with the latest updates whenever you need.

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Management Dashboard Built for Scale

Central dashboard to manage all your sites, domains, user access, authorized IPs, authentication and security, certificates, environment settings, and more.

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Integrated Certificate Management and Renewal

Automated management of certificates include certificate renewal.

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Command Line Interface (CLI) for Large-Scale System Management

Command line interface to manage and automate common administrative and other tasks.

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Efficient Multisite Management

Tools for visibility, deployment and management of WordPress multisites.

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Hourly Backups

Backups provided on an hourly basis.

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Multifaceted Industry-leading Security

Multiple layers of security protection at the edge, network, data and application level to meet highly demanding security requirements.

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Advanced Access Controls

Granular controls to limit permissions and resources to only those employees or contractors that need them.

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Single Sign-On (SSO)

Integration with single sign-on providers to integrate with your existing organizational SSO infrastructure.

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DDoS mitigation

Built-in technology to identify and mitigate distributed denial of service attacks before they impact your site’s performance.

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Plugin and Theme Vulnerability Scanning with automated plugin upgrade workflow

Automatic scanning of plugins and themes both at deployment time and on an ongoing basis using our proprietary WPScan technology.

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Integrated Enterprise Search

Fast, customizable results for site search, with support for complex query aggregations such as personalization.

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Block Data API

API to enable retrieval of data contained in blocks in JSON form without unnecessary markup.

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Application Performance Management (APM)

Integrated monitoring of application performance and debugging capabilities to identify issues.

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Log Shipping

Automatically save logs to an external Amazon Web Services S3 bucket at 5-minute intervals which are then available for storage, processing, or analysis.

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Concierge Onboarding

Structured onboarding process to ensure you are set up for success.

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24 x 7 Support

Round-the-clock support in all time zones within issue-severity defined SLAs.

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Urgent ticket response time SLA

60 minutes

30 minutes

15 minutes


Non-urgent ticket response time SLA

24 hours

12 hours

4 hours


Uptime SLA

99.95%

99.99%

99.99%


Multisite Support

Support for WordPress Multisite environments consisting of a network of sites sharing a single code base.

Up to 10 sites

Up to 1000 sites

Up to 1000 sites


Additional Non-production Environments for Development, Testing, and QA

Support for local sandbox environments for development and testing with capability to pull down production content for testing with the latest updates whenever you need.

Up to 2

Up to 3

Up to 4


Number of Tracked Sites for Content Analytics

2

2

2


Number of Content Analytics dashboard users

15

15

15


APM Browser Monitoring

Measurement of speed and performance as end users navigate to your site through different web browsers, devices, operating systems, and networks.

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APM Synthetics Monitoring

Ability to create synthetic tests to simulate global traffic, measure uptime of endpoints, and resolve availability issues—all in pre-production before any customer impact.

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Debugging

Support to help find, isolate and resolve issues in your application code.

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Database Backup Shipping

Ship backups at regular intervals to an AWS S3 bucket.

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GitHub Codespaces

Cloud development environments with GitHub Codespaces. Empowers developers to easily code from any device without having to install or configure software.

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Geographical Redundancy for Disaster Recovery

A hot database replica in a different geographical data center that can be rapidly brought into service to handle traffic in the event of a disaster.

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Application Downtime Monitoring

Monitor your application to identify downtime, inform you of event and support your team through appropriate response.

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Technical Account Management
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Specialized, Proactive Support Resources
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Additional Communication via Slack and P2
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Not sure which package is right for your organization?

Schedule a demo and let our team help determine the best package for you.

Frequently asked questions

These are the questions we hear a lot, and you’ll find the answers below.

Does WordPress VIP provide design and development services?

No, we provide the infrastructure upon which your digital experience is built. Most enterprise content management projects do require custom development. For that, you’ll want to either use your internal team of developers, or engage a specialized agency. The good news? The ubiquity of WordPress makes for a large talent pool of skilled developers to choose from.


What technology integrations are available?

One of the many great things about WordPress is its flexibility. You can choose from a nearly endless array of enterprise-grade robust plugins, integrations, and APIs. If you’re overwhelmed by all the options, our experts can guide you in building exactly the digital experience you need.


Are there upfront costs or additional fees?

Nope! There are no setup fees, and no additional costs.


Are there overage charges if I have traffic spikes?

We believe high traffic should be a cause for celebration, not an opportunity to sneak in overage charges. If your sites are consistently experiencing higher-than-expected levels of traffic, we’ll work with you to reassess the right package level for your needs.


How long are your contracts?

Contracts are annual.


How long will it take to migrate my site to WordPress VIP?

The amount of time and energy that a migration to WordPress VIP will take is heavily dependent on the volume of sites, their existing code, and what (if any) changes need to be made to help optimize them for WordPress VIP. That said, our target for launches is 30 days from the day of signing.


What’s the difference between WordPress and WordPress VIP?

WordPress VIP is purpose-built to help enterprises with multiple sites, complex setups, millions of page views, or large teams to create valuable customer experiences.