WordPress VIP welcomes Multidots as a Silver Agency Partner

VIP is proud to welcome Multidots as a new Silver Agency Partner. Multidots is one of several agencies joining the expanding Featured Agency Partner program to better serve the growing demand for enterprise WordPress.

Increasing presence in APAC

Multidots is a global enterprise WordPress agency headquartered in India with sales and support offices in Virginia and California, USA. Their full team is comprised of over 110 distributed employees who serve clients in North America, Asia, and Europe.

Multidots supports digital strategy (including content marketing, performance marketing, and lead generation) for publishing companies like QuinStreet, Higher Educations, and All Star Directories.

Enterprise clients like Accenture, MIT, Jumeirah, NAB, and SneakerNews have turned to Multidots for complex and large scale WordPress implementations and multi-platform integrations.

“Multidots helped ABUV Media to grow from annual revenue of $100K to almost $15M and startup to a successful acquisition. Their technical expertise in the areas of WordPress, page performance and security have been the key to the success of our websites,” said Douglas Jones, former CEO and co-founder of ABUV Media (acquired by Higher Educations).

“Their selection to this highly exclusive and reputed WordPress VIP featured partner program boosted my trust and confidence in their talent and team.”

 

“In the course of 10 years, Multidots has achieved many milestones and success, but Multidots’ acceptance into the VIP Featured Agency Partner program is the biggest among all,” said Anil Gupta, CEO of Multidots.

“Looking at the fact that there are approx 100,000+ WordPress Agencies in the world and 15,000+ agencies in India alone, Multidots being one of the two VIP agency partners in Asia is the moment of pride and honor for everyone at Multidots.”

Contributing to the global community

In the last three years, 20 “Dots” (employees of Multidots) contributed to WordPress core 12 times and 10 contributed to WooCommerce 7 times. The Multidots team also helped manage 32 meetups for the Ahmedabad WordPress Meetup Group, sponsored dozens of WordCamps around the world, organized the first ever WordCamp in Ahmedabad and spoke at local and global WordCamps and WordPress Events.

“With our participation in the VIP Featured Agency Partner program, our WordPress development services come with the extra benefits of the added security, flexibility and performance that our high-volume and enterprise projects demand. We are very grateful and thankful to our existing clients for trusting us on solving some unique problems and motivating us. And we are thrilled and pumped up to continue on our mission, ‘Serving people and solving problems.'”

— Anil Gupta, CEO

For more information on our new Featured Agency Partners, or if you believe your agency is a good fit for our growing program, please visit https://wpvip.com/partners/agency-partners/.

VIP expands Featured Agency Partner program to meet increasing client demand

We’re pleased to announce VIP is expanding our Featured Agency Partner program! As the leading provider of enterprise WordPress, VIP is experiencing rapid global growth and increasing client demand. WordPress itself continues to dominate global market share: it now powers over 34% of the web, and more companies are discovering the performance, flexibility, and interoperability of WordPress at scale. As demonstrated by VIP’s recent launches for clients like Github, Alaska Airlines, and Hilton, high-scale deployments of enterprise WordPress are on the rise (we served 38 billion page views in 2018 alone). To keep pace with this significant growth, we are welcoming additional agency partners with proven capacity to create digital transformation for the world’s largest brands.

Image courtesy of Dekode, a Norway-based agency which has been a Featured Agency Partner since 2015

Partner agencies are a critical part of the VIP ecosystem. Together, we deliver performant, secure, and stable applications that enable our clients to optimize their digital experiences with ease. Expanding our Featured Agency Partner program means clients can now select from a broader group of partners with skill sets and experience that align with their business goals and product roadmap. Another key benefit of adding partner agencies is the expertise they contribute from new verticals and geographies.

The expanded program provides agency partners the opportunity to strategize, co-sell, and go to market alongside WordPress VIP. The introduction of Gold and Silver tiers allows us to partner with the most qualified design and development agencies of every size. Key criteria for agency partners include clear product understanding and innovative go-to-market strategies. We closely vet every partner to identify agencies with a proven track record of successful and forward thinking implementations of WordPress at scale.

“WordPress VIP is experiencing significant growth and we’re poised to deliver transformational results for brands who require best-in-class digital experiences,” said CEO Nick Gernert. “We’re excited to welcome new agencies alongside our existing partners to help us deliver on the most demanding implementations of enterprise WordPress.”

For more information on our new Featured Agency Partners, or if you believe your agency is a good fit for our growing program, please visit https://wpvip.com/partners/agency-partners/.

Six Questions with Dekode

This series profiles each of our featured partner agencies.

Dekode is a digital agency based in Norway focused exclusively on WordPress platforms for the enterprise segment. Dekode strongly believes the best digital solutions are crafted when the disciplines of design, development, and strategy work in cross-functional teams. They have been a WordPress.com VIP Featured Partner since 2015.

Dekode team in their Oslo office

What’s your agency’s origin story?

Magne Ilsaas founded Dekode in 2009, bringing a background in design and establishing a strong tech and creative team from the start. In the Nordics, WordPress historically has not been known as a big media CMS like in other parts of the world. As big believers in the platform, Dekode set out to grow and evolve its reputation in the region.

Since its founding, Dekode’s focus has been to demonstrate the value and foundation of WordPress for Enterprise, B2B, B2C, and marketing sites in their local market. 

Pick three words that describe your agency culture.

Pragmatic, compassionate, honest.

Consultant Christian Buksti and Dekode’s CEO Magne Ilsaas

Tell us about a client project you are especially proud of.

We’ll mention two:

  1. Design and code frameworks: The Norwegian Government Security and Service Organization is responsible for digital services for the governmental secretaries and the Prime Minister’s office, as well as a number of other public institutions such as the Supreme Court and the Parliament. DSS operates 50+ web pages on WordPress. These require thorough quality control and continuous development of functionality.

    Dekode is the trusted advisor for these projects. As a reflection of our commitment to delivering cost-effective, self-sustaining solutions for our clients, we’ve built a design framework rather than a one-off platform for NGSSO. With this flexible theme, NGSSO can create new websites themselves. Currently, they have 60+ websites without the help of Dekode and at no additional cost.

  2. Community for Down Syndrome: Today, most conversations about Down syndrome amongst parents happen on social media and especially on Facebook. These shared experiences and discussions are often vital to the lives of children with Down syndrome, but as soon as they are published they fall down the drain of the Facebook feed. This knowledge does not have an expiry date, but in a year or five years, there is no possible way to retrieve it. We wanted to do something about it.

    We recently launched our new community platform oppsiden.no (The Upside). It’s a social knowledge sharing community for Down Syndrome. This was a Dekode-initiated project and the culmination of months of collaboration with the Norwegian Network for Down Syndrome. We are extremely proud Norwegian Prime Minister Erna Solberg came to our office and officially launched the platform.
Norwegian Prime Minster Erna Solberg at Dekode’s office celebrating the launch of oppsiden.no

What are you most excited about in the WordPress community right now?

We are currently excited about the launch of the Gutenberg editor. From our experience thus far, when it comes to custom blocks, it has been really promising. We’ve been big fans of using Advanced Custom Fields for tailoring modular websites for a long time now. Gutenberg will make this a native experience to WordPress, and the experience for editors will be a really big and important upgrade. Gutenberg has the potential to be a fantastically open-ended system – themes, plugins, and possibilities on steroids. We’re looking forward to developing sites and platforms that harness that open-endedness to deliver the kinds of focused and dialed-in editorial experiences enterprise use cases tend to require.

What’s your favorite conference or event of the year, and why?

This year, one of the best “conferences” Magne attended was a boat of startups, founders, and investors who all disconnected from their busy online lives. What amazed him on this trip was the willingness to share knowledge on how to run and scale your business in a sustainable way. This is something we at Dekode want more than anything else for the WordPress ecosystem: to share and collaborate on our businesses the same way we do with code.

Large white ship, the Christian Radich, under sail
The EntrepreneurShip

What are you looking to accomplish in 2018?

As 2018 comes to an end our immediate goals are transitioning our design and code framework to Gutenberg.  We’re also excited to launch our new community/ intranet platform and continuously position WordPress as a proper enterprise alternative.

Thank you, Dekode!

More on Dekode:

Petter Walbø Johnsgård of the Dekode team

Agency focus and specialties:

  • WordPress platforms, for clients with long term recurring digital needs
  • Design and code systems that enable brands with multiple sites to reuse components and scale their digital ecosystem in a sustainable way
  • Enterprise intranets on WordPress
  • Operationalizing their client’s business strategy while challenging stagnant thinking

Currently working with:

  • The Norwegian National Library
  • Facebook
  • Tidal
  • The Norwegian Government
  • Norwegian Society for Sea Rescue
  • The Church City Mission
  • Norwegian Helsinki Committee

Agency highlights:

  • Largest WordPress specialist agency in the Nordics
  • Recently launched an Enterprise intranet product on WordPress
  • Creating a design and code system for the Norwegian government enabling them to launch websites themselves
  • Global Diamond Sabre Award winning campaign for NORAD, a learning solution for youth about foreign aid

Six Questions with 10up

This post series profiles each of our featured partner agencies.

10up is a digital agency focused on delivering finely crafted websites, apps, and tools that advance business objectives. They have been a WordPress.com VIP Featured Partner since 2013. Founded in California with a fully distributed team, 10up’s Webby-winning and Emmy-nominated work includes projects with household names like Microsoft, Facebook, Google, and The New York Times.

Group photo of 10up outside at the annual 10up summit
The 10up team at this year’s company-wide summit

What’s your agency’s origin story?

10up was founded by Jake Goldman in 2011. Jake helped his prior company abandon proprietary CMS software starting around 2008, giving him a front-row seat to WordPress’s rapid iteration from a basic blogging platform to a compelling content management system, and the delight that it created for its customers. Jake was eager to master WordPress: he built plugins that became popular, contributed to WordPress itself, and traveled around the country to participate in WordCamps.

With training in business, information systems, and software development, and an eye for beautiful craftsmanship, Jake saw an opportunity to start an agency that could position itself as a leading provider of integration and delivery of WordPress. The rise of “distributed” remote-work companies, the remote nature of WordPress core itself, and the rising international WordPress community suggested it was also time for a 100% distributed agency.

Jake set up shop in his small home office and got to work bootstrapping 10up. From its earliest days, 10up focused on superior engineering quality and elegant editorial/administrative user experiences Leveraging a strong network of connections, Jake quickly welcomed exciting clients like 9to5mac, Trulia, and TechCrunch.

With the help of the earliest additions to his team, many of whom still remain at 10up and some of whom have gone onto to impressive roles elsewhere in the industry, Jake grew 10up from 1 employee – himself – to more than 100 in less than 5 years – without an ounce of outside investment.

The name 10up comes from finishing that last 10% — the difference that extra polish, that extra level of attention, makes. –Jake Goldman

Pick three words that describe your agency culture.

Dedicated. Our team understands that we’re a services business; our values are rooted in an empathy and dedication to the needs of our clients and colleagues, as well as the broader open-source and WordPress community. 10uppers consistently go above and beyond expectations to jump in and help when a client or fellow teammate needs support.

Creative. This is a team of problem solvers – strategists, designers, engineers, and so on. Whether it’s a discreet and specific solution to a customer need or an innovative approach to synchronizing developer environments or managing new standards like Ads.txt, this team is constantly finding new ways to solve the challenges we face every day.

Welcoming. Maybe it’s something about our remote culture, our in-depth orientation, or a high growth team culture… but almost everyone who starts at 10up comments on how inviting their team lead, fellow teammates, and craft leadership are in welcoming them aboard and offering support through their beginning and tenure. Even though we’re infrequently in the same room together, there’s a palpable sense of camaraderie and cheer at our annual all-hands summit.

Five 10 up team members in a work session hanging pink post-its against a wall
10up team members roll up their sleeves in a client project work session

Tell us about a client project you are especially proud of.

Where to start! If we had to pick one, we’d highlight our work with Mayo Clinic, building out an internal knowledge portal and management intranet that tens of thousands of nurses use every day, around the country, to collaboratively participate in advancing patient care. It was a multiyear project, and our team did a brilliant job of designing the user experience, engineering a scalable solution, supporting change management, and training both developers and administrators. As a service-centric organization, it’s immensely rewarding to know that our work is helping other incredibly dedicated service professionals (nurses) and their patients, every day, in some small way.

What are you most excited about in the WordPress community right now?

We’ve been very focused from day one on the experience of creating and managing content – the back end and editorial user flows that can have an enormous impact on the efficiency of the business and the happiness of the staff responsible for pushing out content. It’s why we chose WordPress as our platform – a user experience-centric ethos to our practice.

With that said, it’s hard not to call out the massive effort to revamp the writing and content layout experience – Gutenberg.

It’s exciting in the sense that it shakes up the way we think about editorial page creation and curation, and forces us to think about some old and stale paradigms in new ways. It’s cause for us to go back and take another look at some of our solutions and plugins, and breathe a bit of new life into them. Some of the principals of the block-based layout authentically offer an opportunity to improve the way we think about modules. That’s been especially evident as we approached support for the classic and new editor for some new open source projects – like Simple Podcasting – and found that the user interface made a lot more sense in the new context.

Notebook splayed open showing a doodle of the 10up logo and a pen alongside

What’s your favorite conference or event of the year, and why?

We love seeing the WordPress community evolve a set of professional industry and market-specific conferences. WP Campus and WordCamp for Publishers provide a nice, focused iteration of the wide-appeal community events.

On a very different note, our team also gets quite a bit out of the Society of Digital Agencies (SoDA) event, in terms of professional development and peer inspiration.

(And the sixth: Ask yourself a question and answer it) What are you looking to accomplish in 2018?

We’re pushing on several fronts. Our team is growing again this year; we expect to expand our team by ~25-30%, and we hope to achieve that while retaining an engaging and supportive culture and employing systems that ensure we uphold the highest standards for craftsmanship. Some major growth areas include the 10up Europe team and our strategic consulting including Audience & Revenue.

We’re also more invested than ever in contributing to and helping WordPress succeed as a platform, through our Open Source Practice. We want to see growing adoption of some of the solutions we’ve put out there that push WordPress forward as a platform, like our Distributor plugin.

We also want to do a better job of communicating the exciting and innovative work we’re doing, and the ways in which we’re growing, to our customers and a larger community interested in 10up. Expect to see more stories from 10up and more effective ways of staying apprised of those stories.

Thank you, 10up!

More on 10up:

[youtube=https://www.youtube.com/watch?v=L6647BJMfPE&w=560&h=315]

Agency focus and specialties:

  • Editorial/administrative user experience and workflow design
  • Audience and revenue strategy
  • Integrations and migration between WordPress and other platforms
  • High scale and forward-thinking implementation of WordPress
  • Internal communication & workflow tools
  • Team augmentation
  • 24/7 site management

Currently working with: Microsoft, Facebook, Google, The New York Times Co, the State of California, Walmart, ESPN, and AARP

Agency highlights:

  • More than 150 full-time staff working from around the world.
  • In-house expertise includes Front and Back End Engineering, Visual Design, UX Design, Systems/Cloud Infrastructure Engineering, Online Advertising, Analytics, SEO, and general project management and strategic consulting.
  • Delivered hundreds of successful, enterprise-grade projects over our 7.5 years of existence.
  • Two of our interactive projects with AMC Networks were nominated for Emmy Awards. Our client projects have been nominated for numerous Webby Awards, with several wins under our belt.
  • We’ve produced outstanding projects across most major verticals, including collaborations with household brand names in finance, healthcare, media and publishing, academia, retail, food and beverage, and nonprofits … to name a few.

Six Questions with Big Bite Creative

This post series profiles each of our featured partner agencies.

Big Bite Creative has been a WordPress.com VIP Partner since 2015 and has been building big with WordPress since 2011. They are based in the UK, and work with clients from around the world, like Penske Media Corporation, NewsCorpDMG Media and Metro UK.

What’s your agency’s origin story?

Big Bite was born in 2011 and we decided from day one that we were going to build the agency we wanted to be in the future: no shortcuts, lay the groundwork before we needed it, experiment and embrace what’s new. All three of us — Iain, Jason, and Mark — were working our first jobs in the industry. We were eager, a little naive, learning hard lessons fast, and quickly realizing that there was an opportunity to do things differently.

We wanted Big Bite to be a place where talent and ideas mattered more than background or fancy job titles and in 2012 we got the chance to really put that concept into practice. Our work with Elizabeth Weil, the Corporate Design & Development lead at Twitter, generated the interest of our first international clients like Netazine and a large project for Clicksco allowed us to start hiring new talent. Those new people, from experienced devs and designers to self-taught interns who are now permanent members of the team, kept pushing us onto bigger and better things. Soon a number of our clients were being acquired by Dropbox and we started peaking the interest of some of the biggest names in digital publishing.

As a WordPress.com VIP partner we’re regularly building innovative apps and doing high-traffic site migrations for the likes of DMG Media and Penske Media Corporation. We’ve won awards for our work and business, taken more prolific clients, and are pushing the future of WordPress with things like Gutenberg, but we’re still very much plugged into our local community. We’ve grown in size and grown up, but we’ve managed to keep what makes us unique intact and we’re very proud of that.

Pick three words that describe your agency culture.

  • Curiosity – Many of us started on this road by taking apart computers to see what made them work or by teaching ourselves to code. We decided early on to embrace curiosity and create space within the company for people to experiment, whether that was a fun project for the office, an open-source product for the web, or coming to grips with whatever promised to be the next big thing in our industry. It keeps things interesting, encourages creative thinking, and we can offer our clients work that’s built for the future rather than just being ‘on trend’.
  • Community – The web’s ability to transcend borders is amazing and is the reason a company like ours can have a global reputation without being based in London or San Francisco. But it’s also an ocean where it’s easy to find yourself adrift. We’ve always thought of community as our anchor and that’s only become more important as we’ve grown. We started by attending local industry events, then helped organize a few, and now we sponsor a new wave of them. Our team still collaborate on open source projects within the WordPress community and we’re as happy hosting barbecues for the our local creatives as we are to hop on a flight and share notes with our peers at events like WordCamp US.
  • Agility – Big Bite was never typical. We stayed local when the consensus was that you had to move to a big tech hub. We focussed on developing a small team with a depth of talent rather than mass hiring. We decided to grow slowly and keep control of our own agency in order to adapt to the changing industry. It allows us to think about the future and build for it in a way that a lot of bigger agencies struggle with, but it’s also helped define who we are, as well as the kind of forward-thinking businesses that work with us.

Tell us about a client project you are especially proud of.

We excited to be soon launching an internal news and comms app for one of the largest global financial institutions and their 200,000+ employees around the world. That’s a point of pride for us of course, but most interesting is how we did it.

We built it using the soon-to-arrive Gutenberg. Not only was getting the opportunity to work in an interesting new way a thrill, it allowed us to push what’s possible for a project on that scale and that level of complexity. We regularly deal with extremely high-traffic sites and apps, but this project required developing two apps for Android and iOS in React Native and also exploring building the product as a progressive web app (PWA). PWAs are still relatively new, only being supported by iOS 11.3 onward for example, but are sure to become a more and more important aspect of web development for global organizations in the coming years.

What are you most excited about in the WordPress community right now?

Honestly, just how much it’s grown and evolved. In some ways our story has mirrored WordPress’ in that way. Most of us have been a part of the WordPress community from back before we had our first jobs, before starting Big Bite. The fact that WordPress is increasingly the go-to solution for enterprise on the web is exciting, and a confirmation of our long-held belief in it as a platform. We’ve achieved a lot of firsts with WordPress, but we’re just as excited about what comes next. Our team is already building great things with Gutenberg, for example, and we’re excited to see what happens when the whole world realizes its potential.

What’s your favorite conference or event of the year, and why?

We’ve been attending the various WordCamp events around the world for years now and they never fail to be a fantastic opportunity to share notes, as well as a few drinks, with our peers and colleagues. That sense of community is often an inspiration, but this year’s WordPress.com VIP Workshop in Napa Valley was particularly poignant. Jason and Mark both turned 30 while we were out there. We celebrated with vineyard visits and hot air ballooning, but it was also powerful moment of reflection, looking out across these amazing views while taking stock of everything we’ve achieved both personally and with Big Bite.

Yet some of our favourite events of the year are the least dramatic. Our infamous Big Bite barbecues are informal affairs where friends, colleagues, and everyone from the local creative industries gather, rain or shine, to eat, drink, and relax. It’s rejuvenating and being able to offer that sort of thing for the people in our local community is a point of pride for us, plus it keeps our feet planted firmly on the ground.

(And the sixth: Ask yourself a question and answer it) What will change the way you work most in the near future?

Right now that’s Gutenberg, no question.

We feel like we’ve already begun proving its potential with our recent work, but we know there’s so much more that can be done with it. Our clients are already realizing that embracing something new, especially with all of Gutenberg’s benefits, ensures they’re ready for the future instead of playing catch up. The ability for us to provide clients with blocks means that we can offer them more control over their content. It offers a flexibility that stops changing parameters or requirements derailing projects. It also means that clients don’t have to come back to us for every little change, saving them time and money, while we get to work on the next big thing.

Thank you, Big Bite Creative!

More on Big Bite:

Agency focus and specialties

  • Native Mobile Apps – React Native
  • Progressive Web Apps (PWA) – React
  • API/CLI driven WordPress Migrations
  • Migrations to the new Gutenberg Editor
  • AMP Integration
  • Liveblog Integration

Currently working with: Penske Media Company, NewsCorp, DMG Media, Metro UK

Agency highlights

  • Currently launching a news and comms app for one of the largest financial institutions in the world
  • Won ‘Best Lifestyle, Sports, & Entertainment App’ at the 2017 European Digital Media Awards for soccer news app 11vs11
  • Implementing ISO 27001 and ISO 9001 information security standards
  • Supporting local community events and industry meetups

Six Questions with rtCamp

This post series profiles each of our featured partner agencies.

rtCamp has been a WordPress.com VIP Partner since 2016 and has been building big with WordPress since 2009. They are based in India, with a subsidiary in the US, but work with clients from around the world, like HCL, PMC, NewsUK and IndianExpress.

Some rtCampers at WordCamp Pune 2017

What’s your agency’s origin story?

The idea of rtCamp was conceived in 2006. It all started with blogging; Rahul (rtCamp’s founder) loves writing.

In 2007, Rahul came across WordPress and immediately fell in love with both the software and the community. The line soon blurred between writing articles and writing code. After all, “Code is Poetry!”.

Rahul’s first blog, Devil’s Workshop, grew over the next few years into one of India’s top blog networks. The blog had full time authors, editors and more than hundred guest bloggers working through a transparent revenue sharing model.

When the ripples of the 2008 recession hit India, Rahul started teaching WordPress to friends in need of jobs and finding freelancing gigs for the entire group. The idea took off and rtCamp was formally incorporated in 2009.

The objective of rtCamp, from the start, was to build a sustainable business that pursued excellence and put its people above all other things in open source technologies. We believe strongly in the quality we deliver. Our challenge though, that persists even today, is grappling with the perception of cheap labour and bad quality associated with the region.

Fortunately, rtCamp has been growing at a steady pace since 2009. We currently have a team of over 60 rtCampers, a substantial part of which is working remotely at any given time.

We are proud to be able to work with some of the largest brands in publishing, ecommerce and in the startup space, with clients from every continent (except Antarctica 🐧)

“Good Work by Good People” – rtCamp summarized in one line!

Pick three words that describe your agency culture.

  • Excellence– With everything we do, we are constantly challenging ourselves to find new and better ways to do it. We believe perfection is endless journey and no matter how well you do it now, you will find something to improve later.
  • Equality– “rt” in rtCamp stands for “Round Table.” This philosophy of treating everyone with dignity, respect and equality is echoed in everything from our hiring process, to HR policies and team events.
  • Good Karma– We believe in the clichéd power of doing good in every situation. One of the practical ways we do this is by putting our employees’ and clients’ interests above all else.

“Can you do it better?” – a simple question reminds goes long way in delivering excellence!

Tell us about a client project you are especially proud of.

We have two projects we’d love to share.

One of our earliest projects was migrating multiple sites for Geometric Global, now part of HCL, from Microsoft Sharepoint to a WordPress multisite and multilingual setup. We are especially proud of this project because it involved guiding a large enterprise to an open source platform, and it was way back in 2012!

Another milestone was the optimization and development of Vanguard Nigeria – one of biggest news site in Nigeria. We were drawn to this project because of the challenge involved with delivering a stable publishing solution for a large scale traffic within the constraints of technology infrastructure available in Nigeria such as very low Internet speed and majority of traffic flowing through Opera Mini. To us, Vanguard is great example of the democratization of publishing.

What are you most excited about in the WordPress community right now?

Being a company that is so closely tied to WordPress, we also find it hard not be excited for Gutenberg. The sheer scale and ambition of the project is a humbling reminder of the amazing WordPress community that we are a part of. We are actively involved in Gutenberg through our fields middleware project, educating users through 1-on-1 calls and moving our own website to Gutenberg.

Above all, we are really excited about the efforts of the local and international WordPress community in education. We are particularly pumped that students get to experience the amazing values that WordPress and the open source software movement at large stands for – inclusivity, transparency, collaboration.

Over the past couple of years, rtCamp has been working with our local university and institutions to introduce WordPress and other FOSS (free and open-source software) into the curriculum of engineering students degree program.

What’s your favorite conference or event of the year, and why?

Though we participate in events around the world, some of the most exciting developments are happening in the smaller events closer to home. For example, we were recently part of a FOSS meetup in a large university in our city. There were about 300 students from around the state, eager to learn more about how they can make a career in WordPress and open-source technologies. We love being a part of smaller, more student-focused events like these.

Our team also really looks forward to a few WordCamps. Over the years, we have met and built relationships with several WordCamp US and WordCamp Europe attendees. We also have some great memories being a part of WordCamp Mumbai and WordCamp Bangkok. Each of these events have given us the opportunity to interact with people from all types of backgrounds, skill sets and cultures.

rtShirt – rtCamp T-shirt

Ask yourself a last question, and then answer it: What do you look to do over the coming year?

Even though WordPress is now used by 30% of the web, we feel that it is still underrepresented within large enterprises. So we are working on some engineering and marketing initiatives to increase WordPress adoption.

More specifically, we’re focusing efforts on promoting WordPress training within educational institutions. We believe this will be a virtuous circle with WordPress adoption in enterprise: greater demand for WordPress will mean increased need for talented engineers, and increased availability of talented engineers will make it easier for enterprises to adopt WordPress.

The way we say it internally – it’s “WordPress in Education and Enterprises” year!

Thank you, rtCamp team!

More on rtCamp:

Agency focus and specialties

  • Discovery and Strategy
  • Content Migration
  • Custom Publishing Workflow
  • User Experience
  • API integrations
  • WooCommerce Specialist
  • Code Review

Currently working with: NewsUK, HCL, PMC, Vanguard, The Indian Express, Rotimatic, NJ Advance Media, Isha

Agency highlights

  • WordPress Solutions for Publishers and Marketing teams
  • WordPress Core Contributions
  • eCommerce – mostly using WooCommerce
  • Staff Augmentation and Training
  • Spreading WordPress in Education

Six Questions with XWP

This post series profiles each of our featured partner agencies.

XWP has been a WordPress.com VIP Partner since 2013 and have been building big with WordPress since 2009. Their earliest at-scale WordPress gig was a 50 brand migration with Rogers Media, followed by 9 more years of leading the industry.

XWP team at work

What’s your agency’s origin story?

In the beginning there was XHTMLized…

Some companies are born in a moment, and others emerge over time. XWP is one of the latter. Part of the X Company family, we started as the WordPress team within X-Team, one of our sister companies. 2014 was when we officially spun into our own company with our first major project being the high-stakes migration of 15 News Corp Australia properties to WordPress. This project set the standard for the type of work we would pursue and excel at over the next 4 years: complex, business-centric engineering for high-traffic websites. The News Corp Australia project also established something fundamental to who we are now as a group of people: a team committed to contributing to the Open Web and the Open Source Community. Translating the work we do with clients back in to WordPress was something kicked off with News Corp Australia, and has been something we have brought to every project and client relationship since.

Today, we continue to adhere to the characteristics of our earliest projects. We take on projects that are complex, interesting, and reciprocally valuable to the WordPress ecosystem. Our remote team has grown from the original 8 to 45 and now covers 14 different countries across 6 continents.

Pick three words that describe your agency culture.

  • People (are of the Highest Value): We treat them with care, respect, and generosity, always.
  • Visionary: We believe in the Open Web and its undeniable value to humanity. We work to ensure it has the strongest possible future and look for opportunities to break new ground on open source projects.
  • Best Practices: We champion development best practices in the community and bring this commitment to our clients and projects.

Tell us about a client project you are especially proud of.

We’ve been incredibly fortunate to work on some very cool projects with some very cool companies. One recent project that stands out was a front-end performance engagement we did with Heavy.com. Our engineers were given the ultimate brief: “Make it blazing fast!”. The team seriously went to the next level in diagnosing, building, and testing and have achieved results on low-speed devices/connections that the majority in the industry didn’t think was even possible. It was very fun to see this project unfold and very rewarding to hear of the impact it’s made on the client’s business.

Our partnership with Google is also worth mentioning. We’ve worked with them on a couple of projects, including the Coding Standards project Tide. More recently we’ve worked with them on AMP and its intersection with WordPress. Not only are we bringing the latest of AMP to the WordPress plugin, but we’ve been able to technically contribute directly to the AMP Project, engage and educate the WordPress community on AMP, and even present on the work at this years AMPConf.

XWP Engineer Thierry Muller sharing on the AMP Plugin at AMPConf 2018 in Amsterdam.

What are you most excited about in the WordPress community right now?

We shared this question with the whole team. 🙂 Their responses can be best summarised under: Gutenberg, Tide (Coding Standards), and the impact of Design.

  • Gutenberg: I dare anyone to suggest Gutenberg is not the biggest deal in WordPress this year. Its impact seeps through every layer of WordPress. It will change the editing experience for all, small blogs to big media. It will change how developers, of themes and plugins, architect their work. It will change transform the entire site building experience for WordPress users in years to come. It’s bold, ambitious, and convinces us that WordPress has an important role to play in the Open Web for next 15 years of its life.
  • Tide (Coding Standards): Coding best practices have alway been a core part of who we are. We’re excited that code quality, and general coding standards, is receiving even more attention by the community. Our contribution through this with Tide reflects the importance we place on this and our commitment to helping the community in this area.
  • Impact of Design: Over the last year we have deepened our appreciation for UX and design-led projects. The understanding of the user experience and allowing it to influence product development is something we believe is really going to unlock the potential of WordPress even further. It’s been inspiring to see these kind of practices in those working on WordPress Core.

We’ve been seeing amazing work from the team tackling Gutenberg, design support for major Core focused initiatives, and organizational changes for how design and development can work together. – Joshua Wold

What’s your favorite conference or event of the year, and why?

This is a great question and the responses from the team have been interesting. The big theme though is something along the lines of “whatever event is next”. This sounds a lot like a cop-out answer, but the reason is we are a remote company and there are only a couple of cases where 2 or more people live and work in the same city. Events for us represent opportunities to get together and get some face time with friends. Connecting with the open source community IRL is fantastic as well, but time together with colleagues is something we enjoy finding excuses for.

With that said, we are big fans of LoopConf, with its deep dive focus on engineering, and WordCamp for Publishers, launched just last year, with its focus on an industry we work closely with.

(And the sixth: Ask yourself a question and answer it) What does “building a better web” practically look like?

Our company call-to-arms is “Let’s build a better web”. It’s unpacked further in the statement “We work for a future where the open web is more performant, secure, reliable, and accessible.

The application of this could be as simple as that when we work for our clients, we adhere to best practices and ensure we build the best possible version of what can be built. We do do this, but “building a better web” is even more than that. Just as we go deep on the work we do for clients and partners, we look for opportunities to go wide and influence the standard of the whole internet. If we can improve that standard by even a small percentage, how many lives and businesses will be positively impacted. Two current examples of this kind of work are Tide and our work on the AMP project. Tide will help improve the quality of code across the entire WordPress ecosystem (that’s 30% of the web) and AMP represents a widely used standards based technology.

Building a better web means adhering to best practices ourselves and lowering the barrier of entry to best practices for everyone else.

Thank you, XWP Team!

More on XWP:

Agency focus and specialties

  • Experience with largest enterprise-level platform migrations to WordPress
  • Collaborative and caring approach
  • Custom workflow development
  • Enterprise-level engineering
  • Code audits
  • Developer training
  • Ongoing support

Currently working with: NewsCorp Australia, Heavy, Rogers, Fairfax Media, Google, Beachbody, Rolling Stone, Automattic, Variety

Agency highlights

  • WordPress Core Lead Developers and Project Leads
  • Specialists in complex, at-scale, never-been-done-before WordPress engineering
  • Lead advocates on the WordPress Coding Standards Project
  • Contributors to the AMP project

Six Questions with Human Made

This post series profiles each of our featured partner agencies.

Founded in 2010, Human Made has been a VIP Featured Partner since 2013. We asked Commercial Director, Ant Miller, and Communications Manager, Ana Silva, six questions to help you get to know who they are as an agency.

A shot taken by a WordCamp Brisbane attendee where Human Made provided Coffee Sponsorship (photo credit: Emma Howchin)

What’s your agency’s origin story?

Human Made was founded in 2010 by Tom Willmot and Joe Hoyle, who had previously worked as freelancer web developers building WordPress projects for small clients.

Eventually, Tom was hired by a large US based organization who had purchased a number of sites and wanted to build niche WordPress powered social networks. Joe soon joined him and here they gained experience working with clients and building sites that eventually grew in scale.

When they left the company with an impressive portfolio, they continued freelancing but with increasing workloads and more clients, they soon realized they could combine their skills and take on different aspects of the business. Tom took on the business operations as CEO, and Joe took over the engineering department as our CTO.

Our first few hires were local, and the opportunity to hire remotely arrived with Daniel Bachhuber and Paul de Wouters. Daniel had previous remote experience and bought many of these processes to the company, some of which are still being practiced today. Within a few months of the remote hires, the company pivoted to being entirely distributed. Although some people still did (and still do!) work in our first home, the Matlock office.  

Fast forward to 2014, and Noel Tock completed the trio as a partner and CPO with a new Product team, managing projects such as Happytables, Nomadbase and BackUpWordPress.

Today, we’re a team of 60+ people based in five continents working with clients across the globe, and one of the leading providers of large-scale enterprise publishing platforms.

Pick three words that describe your agency culture.

Sustainable, supportive, open.

Our culture is guided by our commitment to being open and inclusive, with each other, our clients, and the wider community. It’s also something we have to maintain remotely, and as we’ve grown, we’ve had to find new ways to adapt and ensure our culture survives and thrives. Keeping that growth sustainable, demonstrating support for each other, and adopting openness in our collaboration and communication, are fundamental to who we are.  

Human Made Product team in their weekly meeting

Tell us about a client project you are especially proud of.

We’re extremely lucky to have worked on some really exciting projects in the last seven years, and there’s certainly some we won’t ever forget. Back when we started, we built the digitaltrends.com website and in those days, it was one of the largest websites being built with WordPress. It was an exciting time for the community, and we’re delighted to see that even with astronomical growth, the website remains on WordPress.

In more recent times, we’ve had the privilege of working with big media publishers, such as Fairfax Media and Capgemini; the latter, a project we completed alongside WordPress.com VIP, and which involved a complex replatforming effort from Drupal to WordPress. It required a huge collaborative effort between several agencies, and ushered in a new and more effective culture of digital creation for the Marketing and Communications team at Capgemini.

What are you most excited about in the WordPress community right now?

The Enterprise Growth Council, and its focus on WordPress agencies working together in the commercial space to a common end goal, is a really exciting opportunity for all of us. We’re passionate about WordPress’ capacity and potential, and really want to get behind a bigger push to market and deliver WordPress as an enterprise-grade CMS. We feel this is something best accomplished as a wider community, and we’re eager to continue the conversation, and build momentum around the project.

Noel Tock speaking at WordCamp Stockholm, 2017

What’s your favorite conference or event of the year, and why?

WordCamp Europe used to be the event we focused our company retreat around; now that we’re 60+ people it’s no longer as convenient as it used to be, but it’s still a hugely important event to us, as is the equivalent WordCamp US. We usually have several people leading teams during Contributor Day, speaking, organising, and participating in events such as the Community Summit. As a remote company, it’s also a great opportunity to meet with your team and spend time socialising together.

(And the sixth: Ask yourself a question and answer it) What are your goals in 2018?

It’s important to us to maintain sustainable growth, and ensure we’re keeping our culture every step of the way. This new initiative saw us appoint Siobhan McKeown as People Director late last year, and we’re already implementing processes and standards that will help us stay true to who we are even as we continue to expand.

As previously mentioned, we’re eager to explore the opportunities in repositioning WordPress as an enterprise-grade CMS, and one that can help solve common issues for large enterprise publishers. It’s important for us to challenge some of the misconceptions and concerns around WordPress in enterprise, and to communicate the change and success we’ve witnessed in enterprises adopting WordPressnot only for our clientsbut for a large number of high-profile brands.

Thank you, Ant and Ana!

More on Human Made:

Agency focus and specialties

  • Custom APIs
  • Bespoke WordPress development
  • Strategy and Consultancy
  • Code Review
  • Content Migration
  • Accessibility Review

Currently working with: Airbnb, USA Today, News UK, Skype, Newton, Capgemini, Thunder Head, Unison, TK Maxx

Agency highlights

  • Voted Top UK Web Design agency by Clutch.co
  • Human Made consists of some of the world’s most respected WordPress developers, including WordPress Core lead developers, the lead developer of the WP REST API project, the European WordPress Polyglots team lead and many more

Six Questions with Trew Knowledge

This post series profiles each of our featured partner agencies.

Trew Knowledge is an award-winning digital marketing agency located in Toronto. They have been a WordPress.com VIP Featured Partner since 2015. We asked founders Anthony Moore and Shawn Barrans six questions to help you get to know who they are as an agency.

Boardroom Mural at Trew Knowledge HQ

What’s your agency’s origin story?

Trew Knowledge was founded in 2009 by Anthony Moore and Shawn Barrans. Anthony, with a background in Digital Media Arts focusing on design and programming, and Shawn with a degree in Marketing, were able to mesh their different set of skills to form an agency that offered clients full 360 solutions.

In our first couple of years in business it was just the two of us, working on a kitchen table in a suburb just outside of Toronto. We were constantly working all day and night building relationships with clients, attending networking events, participating in trade shows, and partnering with other agencies.

When we started making traction and bringing on a lot of clients we decided to rent office space downtown Toronto and hire staff. It was around this time we built a relationship with WordPress.com VIP and eventually became part of the Featured Agency program. In addition, we have become exclusive partners to Gigya and ramped up our services in the Customer Identity and Access Management industry.

Today, we work with some of the largest brands in Canada, as well as globally. Being able to work closely with the talented people at WordPress VIP has given us the ability to take on large, enterprise projects and deliver incredible solutions.

Pick three words that describe your agency culture.

Collaborative, passionate, and forward-thinking.

Our office is laid out in a collaborative, open-concept workspace. This gives everyone on the team the opportunity to speak freely, share ideas, and work together on projects. Since we are currently a small team, everyone gets the opportunity to work on several projects at once. Because of this, we have been able to improve, streamline, and automate several of our processes for project delivery.

When we are looking to bring on talent to join our team we look for someone with a genuine passion for what they do. Whether a creative person or a programmer, their passion must play a large role in their lives. Everyone on our team has an incredible thirst for knowledge.

Anthony Moore presenting at BigWP in Toronto

Tell us about a client project you are especially proud of.

Our relationship with the Canada Olympic Committee goes back more than five years with the development of their flagship site ahead of the 2014 Winter Olympics Games. We also programmed the Canadian Olympic Club, the official fan club of the Canadian Olympic Team.

The Canadian Olympic Club, powered by Gigya, is the first ever digital fan club of it’s kind by any national Olympic team. It allows fans to log in via their favorite social network and complete various challenges to earn points. These points can then be redeemed for contests and prizes, including swag, trips, signed memorabilia, and digital downloads.

The success of the website has been honoured with accolades such as an official honoree in the 18th annual Webby Awards for Best Sports website, Communication Arts “webpick of the week”, and Gold for best mobile user-experience in the 2017 W3 Awards.

What are you most excited about in the WordPress community right now?

2018 is going to be a very exciting year for WordPress, and the internet overall. With the General Data Protection Regulation (GDPR) taking effect on May 25, 2018 we are interested in seeing how website/business owners handle the regulations for data protection. Internally, we are in the process of developing a set of tools to help guide people using WordPress and assist with maintaining a compliant website. We hope to share more details with the WordPress community over the next couple of weeks.

Our team is also very excited for the release of Gutenberg. Our team has been testing the new editor for a few months and are really excited to get this in the hands of clients. While there may be concern for many people, given this is a big change for how they currently use WordPress, we feel this is a very forward-thinking approach and will really create a bit of a standard for content creation.

Panel Discussion on Customer Identity Management (From left to right: Shawn Barrans – Trew Knowledge, Vic Torossian – Corus Entertainment, Georgia Sapounas – Canadian Olympic Committee, Anthony Moore – Trew Knowledge, Sergey Krayniy – Gigya)

What’s your favorite conference or event of the year, and why?

This year our team attended WordCamp US in Nashville. This was our first visit to WordCamp US and we were blown away by the quality of content and speakers at this event. It was great to see some fellow WordPress VIP partner agencies in attendance from around the world and catch up with them.

This was also our first time visiting Nashville, and between the music and hot chicken, we are looking forward to returning next year and doing it all again.

(And the sixth: Ask yourself a question and answer it) What are you looking to accomplish in 2018?

2018 has already been a busy year, and it has just started. As mentioned previously, this is a big year for GDPR compliance and it is something Trew Knowledge is taking very seriously as it impacts several of our clients. For organisations we work with who are using WordPress, we are in the process of developing a set of tools to assist with them becoming compliant. This has certainly been challenging so far but we see this being an incredibly valuable tool for our clients and the WordPress community in general.

As an agency, we are always looking to grow. We are looking to bring on more talent that will allow us to not only expand our client services, but also be able to develop more product based solutions. We have had the pleasure of working with clients from hundreds of different industries, and each one offers its own unique set of challenges and opportunities.

Thank you, Anthony and Shawn!

More on Trew Knowledge:

Agency focus and specialties

  • Strategy
  • UI/UX Design
  • Customer Identity Management
  • Gamification & Loyalty
  • Custom WordPress.com VIP themes & plugins
  • Content & Data Migration
  • WooCommerce

Currently working with: The Canadian Olympic Committee, Corus Entertainment, Rubicon Project, Rakuten Viber, The Nation Network, Hip2Save, Barnes & Noble, Toronto Film School, Yorkville University, Sun Life Financial, Walgreens, Arizona State University, and the Justice Institute of British Columbia.

Agency highlights

  • Exclusive WordPress VIP partner in Canada
  • Preferred solution partners with Gigya and Zurb
  • Official honoree in the 18th annual Webby Awards for Best Sports website for Olympic.ca
  • 2017 W3 Award, Gold – Best mobile user-experience for Olympic.ca

Presenting rtCamp, our first partner agency in the Indian market

We’re excited to unveil India’s rtCamp Solutions as the newest members of the WordPress.com VIP Featured Partner Program, and our first partners based in Asia.

Unlike many such schemes in the IT industry, our Featured Partner Program is kept deliberately small, and highly selective. Its members are the dozen agencies worldwide whom we can confidently recommend to the largest and highest-profile online publishers, for the most ambitious WordPress projects.

To become a partner, an agency must demonstrate creative and technical excellence on VIP-level engagements. We also expect them to share the user-centric, community-minded values which have made WordPress itself so successful.

Founded in 2009, in the Indian city of Pune (150km inland from Mumbai), rtCamp – rt, standing for ’round table’ – is precisely the kind of team we want to endorse, and present as a role model for their local WordPress community.

Their technical credentials are strong; but it’s their record of community engagement which is particularly remarkable, with members of their staff being named among the contributors to every release of WordPress in the past three years.

The Indian tech sector is booming, and growing in self-confidence, no longer satisfied just to pick up outsourced work from Europe and North America. Interest in WordPress is surging, with a growing number of the country’s leading websites choosing WordPress as their CMS, and a flourishing ecosystem of consultancies claiming WordPress expertise.

It’s high time VIP nominated an agency in the Indian market whom we believe to be capable of delivering those nationally significant projects, and doing so in the right way.

rtCamp have shown themselves to be up to the task; and ready to play a leadership role as the Indian WordPress ecosystem moves to the next level. We’re proud to call them partners, and we look forward to helping them deliver websites which show India’s 1.3 billion people what WordPress is capable of.

The VIP team will be happy to advise on the contribution rtCamp, or any of our Partners can make to your next WordPress project.

A warm welcome to Norwegian WordPress experts Dekode

miljo3

Norway’s Dekode are the newest members of the WordPress.com VIP Featured Partner Program, bringing a dash of Nordic cool to our list of the planet’s leading WordPress development agencies.

Based in Oslo, Magne and his growing team are building not only an excellent reputation for themselves, but for WordPress as a platform for publishing and ecommerce. The Scandinavian CMS market has historically been dominated by one proprietary platform; but Dekode are working to establish WordPress as a credible alternative, even for complex enterprise usage.

They represent WordPress at Oslo’s Webdagene (‘Web Days’), one of the region’s leading conferences for the web industry; and they help organise Oslo’s WordPress meetups, including its very highly regarded WordCamp. (If you’d like to discover if that reputation is justified, the next one is in just a few weeks.)

More than most, Dekode’s focus is on combining creativity and technology. There’s no doubting their developers’ credentials; but what really shines through their project portfolio is the sophistication of their visual and UI work.

Dekode are consistently producing beautiful, modern, innovative websites. They aren’t afraid to take on challenging work, such as reinventing local community journalism, pushing WordPress forward as they do so. And they are doing it all in the right way, recognising the need for solutions to be sustainable in the long term.

So we’re excited to bring Dekode to the attention of a wider audience. They have concentrated on the Norwegian market thus far, but we’re in no doubt, they are ready to do great things on a European level.

If you’d like to find out more about Dekode, or any of our Featured Partners, please don’t hesitate to contact us.

Germany’s Inpsyde: our newest VIP Featured Partner

We’re delighted to welcome Germany’s Inpsyde, one of Europe’s largest and longest-established WordPress agencies, as the newest member of the WordPress.com VIP Featured Partner Program.

At Automattic, we firmly believe in the development of a strong and sustainable WordPress ecosystem. The invite-only Featured Partner Program is our way of promoting the agencies who not only demonstrate creative and technical excellence; but also share our commitment to supporting the WordPress open source project, and the community built upon it.

Inpsyde are synonymous with WordPress in Germany, Europe’s largest single market. Few agencies worldwide have been so instrumental in building and supporting their local community. They provided technical infrastructure for blogs and forums long before anything central existed. They represented WordPress at industry events, and organised or sponsored WordPress-based events of their own.

When we began to think of potential partners in continental Europe, Inpsyde were the most natural choice. Founded in 2006, they have grown into a company of some 30 employees, scattered across Germany.

If you follow the development of the WordPress core software, you will immediately recognise the name of Inpsyde’s Dominik ‘ocean90’ Schilling, a Core Committer since 2013, who will lead the development of version 4.6 this summer. Attendees of the larger European WordCamps may not know co-founder Robert Windisch by name… but they will almost certainly know his straw boater hat!

There’s no shortage of familiar names on Inpsyde’s client list too, including global brands like Adidas and Mercedes-Benz; and media companies like ZDF, Sueddeutsche Zeitung and Arte.

The web industry has particular reason to be grateful to Inpsyde, for their ongoing work with Smashing Magazine, a must-read resource for designers and developers. ‘Thanks to our work with Inpsyde, Smashing Magazine is now loading faster than any other well-known Web Design or Web Development Blog around the web,’ according to editor Vitaly Friedman. ‘If you are looking for professionalism and endless know-how in terms of WordPress and Web Development in general, then seek no longer since you just found what you were looking for.’

We’re proud to recommend them for projects not just in German-speaking countries, but more widely. Their experience in multilingual development, and deep knowledge of WooCommerce will be of interest to many enterprise and VIP-level clients.

It’s also a significant moment for us at VIP. Inpsyde are our first Featured Partner agency for whom English is not their first language (although it’s a very close second). With well over 25% of the top 10 million websites running on WordPress, its success reaches far beyond the English-speaking world, and it’s time our Featured Partner network did too.

The VIP team will be happy to advise on the contribution Inpsyde, or any of our Partners can make to your next WordPress project.

Enterprise Video the Easy Way: Preview of the New Brightcove Connector for WordPress

The Brightcove Connector for WordPress is getting an update, and John Eckman, CEO of WordPress.com VIP Featured Partner Program Agency 10up, walked us through an early preview. In order to make this as seamless as possible, John and his team tried to leverage as much as possible with the WordPress interface. Their goal was to present something that is non-intrusive and familiar, so that software gets out of the way and allows publishers to do what they do best.

This will be added to the WordPress.org repository soon and more information regarding early access can be found by asking your Brightcove representative.

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You can browse his slides and the preview below:

[slideshare id=48753406&doc=brightcoveconnectorwordpresspreview-150529132305-lva1-app6892]

See the presentations from previous Big Media & Enterprise WordPress Meetups. For Big Media & Enterprise WordPress Meetup groups in other cities, see the full list on VIP Events and join your local group.

Want more information about WordPress services for media or enterprise sites? Get in touch.

Welcoming Big Bite Creative and Trew Knowledge to the WordPress.com VIP Featured Partner Program

We’re pleased to announce two new additions to our list of Featured Service Partners, the ‘premier league’ of specialist WordPress development agencies.

WordPress.com VIP exists to help high-traffic and high-profile publishers get the most out of WordPress. To do so, we work with the best agency partners to deliver best-in-class solutions. Our list has been kept deliberately small and selective: but we’ve been looking to expand it just a little, not least to improve our geographic coverage. And today we’re excited to introduce our new UK-based partner, Big Bite Creative, and our new Toronto-based partner, Trew Knowledge.

Big Bite Creative come from Middlesbrough in the north-east of England, away from the more familiar digital centres of London and Manchester. They are comfortable working with clients in the UK, elsewhere in Europe, or in North America, which currently accounts for about half their business.

They first came to our attention with open sourced projects like Herbert and Ship, demonstrating an awareness of what’s happening on other platforms, and how similar methods might benefit WordPress developers. We also loved their efforts to build a creative community in what they admit is an ‘often overlooked’ part of the UK.

Trew Knowledge is our first Canadian partner, based in Toronto. Although Trew Knowledge is new to the partner program, they are not new to VIP. We’ve worked with them for several years already, as the developers behind the Canadian Olympic Committee website, hosted on WordPress.com VIP.

Trew Knowledge has always focused on building solutions that emphasize speed and performance without compromising security — aspects that align perfectly with our vision for the platform. They’re excited to combine their experience in large-scale digital enterprise solutions with VIP’s robust cloud based infrastructure for clients.

Both teams bring something new to our Featured Partner Program, and we’re delighted to welcome them aboard. The VIP team will be happy to advise on the contribution they, or any of our Partners can make to your next WordPress project.

Building Tournament-Style Brackets with the Polldaddy API

Using the Polldaddy API and Fieldmanager, Tom Harrigan, a principal software engineer at WordPress.com VIP Featured Partner agency Alley Interactive, built a dynamic tournament-style bracket system with a voting system for the NYPost’s Decider.com.

Aside from the specifics of the voting mechanism, round creation and procession, match-ups and modal navigation, he touches on parts of the development process such as storing data, the shortfalls, and some future considerations.

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You can browse his slides below:

http://brackets.thomasharrigan.com/

See the presentations from previous Big Media & Enterprise WordPress Meetups. For Big Media & Enterprise WordPress Meetup groups in other cities, see the full list on VIP Events and join your local group.

Want more information about WordPress services for media or enterprise sites? Get in touch.

Improving Collaboration and Code Quality with Peer Code Review

High standards for code quality can be easy to maintain with a small team. But as Matt Boynes, a partner at WordPress.com VIP Featured Partner agency Alley Interactive, found out, code quality was difficult to scale as his team grew in size.

He set out to solve this by instituting peer code reviews. Every single line of code would get a second pair of eyes. While it was more time consuming and created barriers for deployment, the benefits overwhelmingly outweighed the costs. As a team, they were able to pool knowledge, improve collaboration, onboard new employees quickly and deploy code more efficiently.

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See the presentations from previous Big Media & Enterprise WordPress Meetups. For Big Media & Enterprise WordPress Meetup groups in other cities, see the full list on VIP Events and join your local group.

Want more information about WordPress services for media or enterprise sites? Get in touch.

Have some Shortcake – the plugin which makes shortcodes a piece of cake

Shortcodes can be a useful way of defining complex HTML elements within the WordPress editing window. But as Matthew Haines-Young, senior engineer at WordPress.com VIP Featured Partner agency Human Made, told the London Big Media & Enterprise Meetup, ‘everybody hates them.’

His solution is Shortcake, a plugin developed as part of Human Made’s work with the US media company Fusion. It gives developers the ability to add user-friendly modules to the Add Media window, making the shortcodes themselves (almost) invisible.

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You can browse Matthew’s slides below:

Shortcake lives on Github for the moment, but it has proposed as a candidate for future inclusion in the WordPress core software.

See the presentations from previous Big Media & Enterprise WordPress Meetups. For Big Media & Enterprise WordPress Meetup groups in other cities, see the full list on VIP Events and join your local group.

Want more information about WordPress services for media or enterprise sites? Get in touch.

Introducing CoSchedule, the newest member of our Technology Partner Program

We’re excited to announce that CoSchedule has joined our Technology Partner Program. CoSchedule is a comprehensive marketing tool to help you and your team execute your entire content marketing strategy within WordPress.com VIP. If you’re looking to plan awesome content and save a bunch of time, the CoSchedule plugin on VIP can help you do just that.

Here are 10 reasons to check out CoSchedule:

1. Customize Team Roles 

WordPress VIP customizable team roles

Customize everyone’s role on your team to give permissions for specific responsibilities. Help them use the features they need to do their work, and hide the ones that get in their way.

2. Control Who Can Share Content

WordPress VIP custom social media permissions

You can control access to your social profiles to limit who can and can’t publish to each account. Give specific team members the rights to use certain company social media profiles while restricting others’ access. This will help you get a ton of traffic from your team, while providing advanced accountability for social sharing.

3. Advanced Profiles For Sharing Content

WordPress VIP social media security and private profiles

When you create content your team is really proud of, they’ll want to share it with their personal fans, followers, and friends. Your team can rock at social media with private social profiles and share your content to generate even more traffic.

4. Better Accountability

WordPress VIP security and access logs

Sometimes, you just need to know who published what. It helps to have a full history log of who modified your blog and social media content. CoSchedule will help you know exactly who did it.

5. Scheduling Social Media Messages

WordPress VIP social media scheduling

Schedule social media messages as you write your blog posts. That means multiple team members can work on a project at the same time to move faster, be more productive, and work together in the same tool to see what everyone is working on.

6. Custom Workflow That Works For Your Team

WordPress VIP customizable content marketing workflow

Create a workflow that suits your needs: build your own task templates, name those tasks, assign them to the right custom roles for your team, and automatically change the due dates if you move your content around on your calendar.

7. Analytics

WordPress VIP social media analytics

You need to know how your content performs to prove your ROI and improve your future content.

8. Work Where It Works Best For You 

WordPress VIP custom dashboards

You can access CoSchedule directly within WordPress.com VIP, or as a standalone web app.

9. Security

CoSchedule uses the same security technology most banks use to protect your information. Check out their status log whenever you’d like to see stats on our up times. You’ll always have access to at least two support techs during regular business hours, and at least one support tech is on call 24 hours a day.

10. Get The Support You Need

There’s something special about receiving support that helps you get through a tough problem. And taking that to a whole other level is even better. Get the priority level support you need for any question you have when you choose CoSchedule for WordPress.com VIP.

The support includes setup assistance and full support for your entire experience with CoSchedule. Don’t hesitate to reach out.

New Embed for Getty Images

Getty Images, one of our Featured Partners, announced today that it is making its library of award-winning professional photographs available for free through a new embed feature. We are very excited to bring this embed to WordPress.com and wanted to make sure that our VIPs are also aware of this awesome new feature.

Screen Shot 2014-03-05 at 12.54.43 PM

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As you know, Getty Images is also a Featured Partner and has built a VIP plugin that allows users to license and access images directly from the Editor. Unlike the free embed, this plugin requires a license to Getty Images.

For more information about the new embed feature, check out this post.

If you’d like more information about using this feature, visit our Getty Images embed support page.

WordPress Agencies: Facing Challenges for the Next 10 Years

Last week I gave a presentation at WordCamp Paris, focused on what WordPress agencies need to do to be enterprise-ready which I think is the biggest challenge the WordPress community is facing in the next ten years.

At WordPress.com VIP, we’re at the forefront of evaluating, analyzing, and enabling enterprise and large-organization WordPress projects with WordPress developers and agencies all over the world.  As the software matures and becomes more well-known, the demand for bigger and more innovative projects is increasing, too, and the many WordPress consultancies around the world need to be ready to answer that call.

Below are the slides from my presentation and then some additional insights and advice from WordPress.com VIP Featured Service Partners to WordPress agencies and consultancies all over the world.

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Q: When did you know it was time to grow your team & how did you do it? What has contributed the most to your growth?

Austin Smith from Alley Interactive: Our project management team keeps a close eye on resource allocation and lets us know when it’s time to hire. We don’t allow ourselves to grow rapidly in response to any one big site build project—the baseline revenue has to grow in order for us to take on a new FTE. This also means that we can’t say yes to every large project. We’re lucky to have watched a similar agency expansion in the Drupal world from the sidelines, and we’ve witnessed that the agencies that grew rapidly in response to a few big contracts had a very hard time surviving after those projects were delivered and the big checks stopped coming. Don’t accept a project that you can’t deliver with the team you have at the moment you sign the agreement.

Tom Willmot from Human MadeWe’ve grown organically as the amount of work coming in has grown, we’ve generally been pretty cautious when adding to the team which I think has served us well. In the beginning that growth is slow as adding a single new person could be the equivalence of growing the team size by 33% but as you grow it becomes easier to grow more quickly.

Simon Dickson from Code for the People: I think of the early days of WordPress as a ‘serious’ platform – by which I’m talking 2006-8 – as its ‘punk rock’ years. I had seen corporate web development become slow, costly and too clever by half: think Pink Floyd, Frank Zappa, Emerson Lake and Palmer. For me and many others, involvement in WordPress was a reaction against all that, powered by enthusiasm rather than education. We could produce great work in small teams with minimal knowledge and minimal overheads. And although we could see amazing potential in WordPress, we tended to keep our ambitions in check – no concept albums or twenty-minute solos.

But as WordPress developed, and as we kept proving ourselves on the small stuff, clients began bringing bigger and bigger projects to us. Instead of modest microsites, we were being asked to develop the main website, or a corporate publishing platform. And with greater budgets come greater responsibility. We needed to expand the team, to provide cover for the skills we already had, and to add extra skills we didn’t already have.

The bar to becoming a great web developer is higher now than it ever has been. It’s unrealistic for someone to be an end-to-end expert in everything from responsive visuals to server efficiency, not to mention sales and business management. There’s still a huge market for ‘jacks of all trades’ – building smaller sites or working with smaller clients. But to build the kind of sites we wanted, for the kind of clients we wanted, we needed to put together a team of specialists.

Q: How has your coding workflow & style changed as you’ve grown? What prompted the changes?

Tom: We’ve evolved our workflow a lot, from what was a mish-mash of personal coding styles / workflows to what we have now which is pretty clearly defined. This was important to us for a number of reasons:

  1. We enforce internal code review, all code is reviewed by a coding buddy and vice-versa. This increases overall code quality, reduces bugs, promotes consistency and is a great way to learn from each other. We rotate those buddy pairs quarterly and purposefully pair across skill levels.
  2. Having a clearly defined workflow helps us work more effectively with freelancers and clients as they can easily get up to speed on how we like to work.
  3. Our local development environment is based on Vagrant which is huge in terms of ensuring everyone is working from a consistent base.

Simon: Over the past year, as we’ve added extra employees and expanded our freelancer pool, git has become absolutely pivotal to our work process.

We are a distributed team, scattered across the UK; yet we can all collaborate safely and effectively. Features can be developed in parallel, and merged together when ready – all the more important as we each specialise in different facets of site development. And with a visual tool such as SourceTree, we always have an overview of who’s working on what, and which version of the code is on which server. I can’t imagine how we ever coped without it.

Austin: The most significant change we made was to implement code review for everything we deliver. Every line of code we ship has at least one extra set of eyes on it. It’s not supervisory, it’s peer review, which fosters collaboration. This had a very positive side effect in terms of natural exchange of ideas, and has also ensured that our Github repositories now all use feature branches, which is definitely a best practice.

We formalized this practice when we grew our management team beyond the co-founders—it’s a way for us to ensure high quality code delivery whether the founders are involved in a project or not.

Q: What was the biggest challenge your team faced in serving larger clients? 

Simon: In our experience, even with the largest clients, the day-to-day responsibility for a project usually rests with one individual. And whenever possible, we like that individual to feel like part of our extended team. We often give them a login to our company-only chatroom and our code repository, so they can see the commit messages and join the ongoing dialogue. Transparency builds trust, with benefits for both sides.

Our biggest challenge has been learning to be patient. I spent most of my career working for large organisations, from national governments to tech multinationals, so I know all about dealing with slow decision-making processes, and challenging long-established policy or practice. In those first few months working for myself, I couldn’t quite believe how productive I could be. It’s all too easy to forget that others are still suffering.If you want to deal with large clients, you just have to accept the slowness. ‘No brainer’ decisions can take months, and there’s almost nothing you can do about it – apart from being ready to respond, as best you can, when the answer finally arrives.

Austin: We started our firm to work on big projects with big clients, so the size of work has only gotten incrementally bigger. We’ve always enforced internal consistency per project, but allow for overall standards to improve from project to project.

Tom: Assuming clients want the cheapest not the best – when you come from the mindset of serving small-business you tend to be hyper focused on delivering solutions as cheaply as possible. Often when estimating a project, say to add a simple e-commerce section you’ll think “we could knock something simple together in 2 days, but to really build something great we’ll need 2 weeks”. We want to seek out clients that want us to go for the latter option.

Q: What’s one thing you wish you had done from the very beginning?

Tom: I wish we had participated more in the WordPress community, in the early days I was more of a lurker than an interacter and definitely lost out because of it, more WordPress agencies need to wake up to the power of being part of the WP community.

Austin: I’d say code review, but it I’m not sure it would’ve been a reasonable thing to ask of our smaller team a couple years ago.

Simon: Simon & I had both been through the ‘starting a company’ thing previously; and we had been working as an unofficial partnership for a couple of years. So we knew the pitfalls which lay in wait during that first year.My advice to others would be to look for opportunities to use third-party services wherever possible. Time is the one thing you can’t stockpile: so it’s almost always worth spending a few pounds/euros/dollars on a good hosted service which will ‘just work’, even if there’s a free self-hosted equivalent.

Thanks to our WordPress.com VIP Featured Service Partners for their insights! We’ll be adding more to this as the answers come in. 

Code For The People: How Media Explorer Was Made

With the new Media Explorer plugin, you can now search for tweets and videos on Twitter and YouTube directly from the Add Media screen in WordPress. Media Explorer is a joint project by WordPress.com VIP and Code For The People (a VIP Featured Partner). In this post, CFTP’s John Blackbourn shares the technical and user experience decisions that were made while developing the plugin. 

Embedding a YouTube video or a tweet into a WordPress post is powerfully easy.

There’s no HTML, no shortcode, no dialog box or Settings page – just the magic of oEmbed, baked right into WordPress core. But it’s so simple, and so unassuming, that many people just don’t know it’s there; and it’s not something they’d ever go looking for. With Media Explorer, we wanted to expose that magic within the user interface.

The end goal was to make retrieving externally-hosted content as easy as retrieving items from your own site’s Media Library, without even having to open another browser tab.

The initial plan concentrated purely on integration with Twitter with an architecture that would easily allow developers to add support for other web services like Flickr, YouTube, and Scribd.

Once the base of the plugin was completed with the Twitter search functionality, it was exciting to see YouTube support added in double-quick time, with no changes to the core plugin. It’s what WordPress development should be all about.

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Continue reading “Code For The People: How Media Explorer Was Made”

PublishThis and Brow.si Join the VIP Featured Partner Program

We’re excited to welcome the latest partners – PublishThis and Brow.si – to our Featured Partner Program. Since the Partner Program started, we’ve focused on finding smart and innovative technology providers that are building cool tools for our VIPs. With PublishThis and Brow.si, we’re bringing the latest in content marketing and mobile web experience into our WordPress.com VIP platform.

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PublishThis makes curating, discovering and distributing content a breeze. With PublishThis, WordPress.com VIP customers can easily package and share content and even find new ways to monetize existing content.  Learn more >>

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Brow.si is reinventing mobile browsing. It dynamically adds powerful features and functionalities to your WordPress.com VIP site inside the mobile browser that’s designed to deliver a better mobile experience and increase user engagement. Learn more >>

Featured Partner Demo: Tout – April 18th

Screen Shot 2013-04-11 at 6.20.43 PMWordPress.com VIP Featured Partner Tout, a real-time information network for up-to-the-minute video updates across news, sports, politics, entertainment, is going to hold a free 30-minute demo for VIP clients and partners to discover how to use this popular network with WordPress.

Capture Touts on your smartphone and publish real-time 15-second videos to your website, app, social network or Tout.com.

The demo will take place on Thursday, April 18th, at 9am PDTFind out what time the demo is in your time zone.

To sign up for the free 30-minute demo, brought to you by WordPress.com VIP and Tout, just RSVP here and insert your email address. You will receive a reminder for the demo and details on how to connect to the demo.

Here’s what you’ll learn about Tout:

  1. What is Tout
  2. How to embed a Tout widget on a WordPress site
  3. Tout’s Premium Partnership Services
  4. Q&A

Check out their popular Tout channels, which include The Wall Street Journal, USA Today, ESPN, and the BBC, to see how other enterprise sites are using Tout.

RSVP for the Tout demo!

Janrain, Shoplocket, and Storify Join the WordPress.com VIP Featured Partner Program

We’re excited to share the news today that Janrain, Shoplocket, and Storify have all joined our Featured Partner Program. Now nearly 30 partners strong, the Featured Partner Program helps WordPress.com VIP customers work seamlessly with other technology providers to make their WordPress websites best-of-breed.

We’ve worked closely with our friends at Janrain, Shoplocket, and Storify to integrate their services directly into our WordPress.com VIP platform, and provide a one-click activation experience for our users. And because we’ve done deep testing and code reviews on each integration, you get the same level of performance, stability, and security that you’ve come to expect from WordPress.com VIP.

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Janrain Capture provides turnkey user registration and social profile storage through their User Management Platform. With Janrain Capture, WordPress.com VIP customers can collect and store rich social profile data in Janrain’s hosted user profile system and offer a personalized experience on their sites. Learn more »

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ShopLocket is the easiest way to sell products from your WordPress.com VIP website. No storefront to set up and no upfront or monthly fees. With ShopLocket, you can start selling on your WordPress.com VIP site in minutes. Learn more »

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Storify is the best way to collect media from social networks and enrich your blog posts with tweets, YouTube videos, Instagram photos and more. Create live, multimedia social stories that engage your audience. Learn more »

New on WordPress.com VIP: The Dish

Andrew Sullivan’s The Dish announced last year that they were going independent, and now they’ve successfully launched their new site on WordPress.com VIP with the help of our Featured Partners10up and TinyPass.

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The new site created by 10up is beautiful and fast, featuring responsive design and infinite scroll. Using TinyPass, readers can purchase a subscription (or make a donation) to The Dish, or simply log in if they are already a paid subscriber.

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A big thank you to The Dish team as well as 10up and TinyPass, who helped make the entire site migration and launch happen in just four short weeks.

Check out The Dish at http://dish.andrewsullivan.com/

Interested in going VIP? Get in touch.

Digital Subscriptions with MediaPass and WordPress.com VIP

MediaPass, a WordPress.com VIP Featured Partner, offers one of the best digital subscription solutions on the market. They’re continually adding new features to optimize the publisher experience, and in two weeks will be releasing some major updates for VIP users.

To kick things off, MediaPass is hosting a demo exclusively for WordPress.com VIP customers, partners, and friends—if you’ve ever considered increasing your web property’s total monetization by incorporating paid subscriptions, now’s the perfect time to give MediaPass a try.

Join us on October 4th from 10am – 11:00AM PDT for a free demo hosted by the MediaPass and VIP teams.

Register now!

Can’t make it?  Make an appointment with Rob Leon, VP of MediaPass Publisher Development by selecting any open slot on this calendar.

Expanding the WordPress.com VIP Featured Partner Program

Earlier this year, we introduced a new partnership program where we’re working with technology platforms to integrate their services into our WordPress.com VIP platform, connect them with our VIPs, and collaborate to support the integration and provide a seamless experience for our users.

Some of the world’s biggest brands and publishers rely on WordPress.com VIP, and every day we connect our VIPs with top service providers for their WordPress development and design needs.

That’s why today we’re announcing the expansion of the Featured Partner Program to include interactive agency partners as well: 10up, Alley Interactive, Code for the People, Doejo, Human Made, inSourceCode, Oomph, Range, and Voce Communications are all joining as partners.

In addition to our agency partners, Facebook, Flipboard, PostRelease, Tinypass, and Zemanta are now a part of the program as well.

“As a team that relies heavily on WordPress, we have worked closely with Automattic and the WordPress.com VIP team to leverage their SaaS Hosting solution for the most demanding publishers in the world,” said Nick Gernert, SVP of Platforms for Voce Communications, a Porter Novelli company.

“We’re fortunate to be a part of a program that highlights consultants who are focused on world-class development, as well as user experience and client service.”

If you’re an interactive agency or technology platform and would like to apply for our Featured Partner Program, please get in touch.

Announcing the WordPress.com VIP Featured Partner Program

This morning we debuted a project that I’m really excited about—our new Featured Partner Program. Our WordPress.com VIP team is now working with select partners to integrate their services with WordPress, connect them with our VIP clients, and collaborate to support the integration and provide a seamless experience for our users.

Each implementation has been reviewed and certified by our VIP team to ensure a well-optimized, secure, and forward-compatible integration with the WordPress platform, and our VIP customers get the benefits of that collaboration.

We’re excited to be working with launch partners Chartbeat, ContextLogic, Daylife, Livefyre, MediaPass, Ooyala, SocialFlow, Uppsite, and Wibiya to provide a range of solutions for publishers, from web analytics to online video delivery to mobile and more.

If you’d like to learn more about the program, please get in touch.

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No matter where you are in the planning process, we’re happy to help, and we’re actual humans here on the other side of the form. 👋 We’re here to discuss your challenges and plans, evaluate your existing resources or a potential partner, or even make some initial recommendations. And, of course, we’re here to help any time you’re in the market for some robust WordPress awesomeness.