Launching a global ecommerce platform for OKdo

OKdo case study decorative image

Recently, we teamed up with our Silver agency partner Box UK to help OKdo launch a new, revenue-generating business line in less than eight months.

OKdo is a purveyor of technology products, focused on the rapidly-evolving single board computing (think Raspberry Pi) and internet of things (IoT) markets. OKdo was looking for a holistic technology platform to get their products in front of new customers as quickly as possible.

Flexibility at scale

After a three-month bidding process, OKdo selected Box UK as their development partner. With years of experience collaborating on complex WordPress implementations at scale, Box UK knew WordPress VIP was the perfect platform to power the end solution.

Because time was of the essence, the agility of this new platform (and its development) was key. OKdo also needed an e-commerce solution that would play nicely in multiple languages and currencies, as well as an adaptable architecture that could integrate seamlessly with third-party applications like NetSuite.

Thanks to the inherent flexibility of WordPress and the enterprise infrastructure of WordPress VIP, we were able to deliver OKdo a multi-site, multi-language, and multi-currency ecommerce system in just under eight months.

Certainly from my perspective, WordPress has been a great success—with WordPress VIP giving us that enterprise-level of assured quality on top.

— Adrian Goodman, Global Digital Product Owner

Key results

  • Launched a new product line in eight months
  • Multisite installation powering sites in 6 languages
  • Modular architecture with third-party integrations
  • Enterprise ecommerce using WooCommerce
  • Compliance with global trade and tax regulations

Learn more

To learn more about this project, please download the OKdo case study PDF. And if you have any questions, simply get in touch!

Note: This post is part of a series providing downloadable summaries of WordPress VIP case studies. For a complete list of these summaries, click here

OneSignal named a WordPress VIP Gold Technology Partner

OneSignal joins our growing group of partners with proven excellence implementing best-in-class solutions for WordPress at scale. OneSignal is a leader in push notifications with 70% of the web market and supports more than 900,000 developers. Delivering more than 6 billion messages each day, their solution has been implemented on more than 100,000 active WordPress sites. Their mission is to empower effective communication to help great ideas scale.

Founded in 2012 as a mobile app development company, founders George Deglin and Long Vo first started off as mobile game developers but ultimately transitioned into creating OneSignal after other push notification vendors couldn’t fit their needs. With OneSignal, Y Combinator alums George Deglin and Long Vo have built a powerful solution to help marketers and developers around the world.

“Since deploying OneSignal, push notifications have grown into Future’s third-largest traffic source, delivering millions of sessions a month to our publications.”

– Matt Greenwood, Audience Development Executive at Future PLC

OneSignal is the market-leading solution with an infrastructure that already supports over 850,000 notifications sent per second, every day. They provide enterprise-grade tools that help grow and retain audiences for multiple verticals. Trusted by companies like USA TODAY Sports Media Group, Product Hunt, and Future PLC; they’re the provider of choice for anyone looking for a best-of-breed customer engagement platform.

“WordPress support has always been a focus. Our objective is to deliver intuitive, easy-to-integrate messaging tools, so partnering directly with WordPress VIP is a natural fit to help great content to scale.”

– George Deglin, OneSignal CEO and co-founder

For more information about OneSignal’s partnership with WordPress VIP, please visit https://wpvip.com/partners/technology-partners/

Weidenhammer named a Silver agency partner

We are proud to welcome Weidenhammer as a new Silver agency partner!

Weidenhammer was formed in 1978 to help clients with Information Technology. Over 12 years ago, Weidenhammer’s agency arm started building websites on WordPress to better serve their clients’ needs.

Today, Weidenhammer builds incredible enterprise-grade web experiences – and has a blast doing it. They pay attention to the subtle design pinstriping and extra functionality that sets websites apart. Their team brings a ton of knowledge, experience and tech-nerdiness to every project. They get a kick out of solving crazy hard problems and achieving what their clients thought wasn’t possible.

“In combining tech knowledge with creativity, our team views our work as a craft. We take tremendous pride in what we build for our clients.”

– Jeremy Jones, Director of Interactive and Marketing

Weidenhammer’s strengths include all aspects of digital marketing including strategy and discovery, comprehensive website audits and roadmaps, SEO, PPC, email, and social. They provide dedicated WordPress development, custom theme development, responsive design, UI/UX planning and design, and progressive web apps. With extensive eCommerce experience, they can provide content/data migrations from other platforms, API development, and integrations, as well as continuous website maintenance and enhancement.

For more information about Weidenhammer’s partnership with WordPress VIP, please visit https://wpvip.com/partner/weidenhammer/.

Digital River named a WordPress VIP Gold Technology Partner

The Digital River team in Minnetonka, Minnesota.

We are proud to welcome Digital River as a new WordPress VIP Gold Technology Partner!

Digital River joins our growing group of partners with proven excellence implementing WordPress at scale. Digital River is now WordPress VIP’s first single-solution, global payments partner, bringing a unique and unparalleled value for our clients.

For more than 25 years, Digital River has been an innovator in the world of ecommerce. With its API-powered solutions, Digital River is laser-focused on offering clients the ability to cut through the ever-growing complexities and risk of expanding their commerce globally. Its unique seller of record model allows Digital River to take over key financial elements of an online sale, including payments, taxes and compliance. Clients can focus on growing their business, while Digital River focuses on keeping it secure.

With 20 local acquirers, more than 70 payment methods worldwide and 46 currencies supported, Digital River helps clients sell direct to customers, whether they live around the corner or around the world.

“Ecommerce offers a world of opportunity, and with that comes challenges. Our passion is helping brands focus on building exceptional ecommerce experiences, while we take on the back-office complexities that tend to keep ecommerce teams up at night,” said Digital River’s CEO, Adam Coyle. “Within the WordPress VIP ecosystem, Digital River provides clients unparalleled scale, security, performance and flexibility.”

For more information about Digital River’s partnership with WordPress VIP, please visit https://wpvip.com/partners/technology-partners/

Modern Tribe named a Silver agency partner


We are proud to welcome Modern Tribe as a new agency partner! Modern Tribe is one of 33 agencies in this exclusive group with proven excellence implementing WordPress at scale. They are also the founders and creators of The Events Calendar, the number one adopted, selling, and grossing WordPress events management framework.

Modern Tribe is a digital agency that specializes in the design and development of industrial-strength WordPress implementations. Huge networks, heavy traffic, complex integrations, custom plugins—brands seek out Modern Tribe when they need to inject enterprise capabilities into the world’s most user-friendly content management system (WordPress!).

Comprised of 130+ strategists, designers, engineers and project managers, the Modern Tribe team is fully remote and brings together multi-disciplinary problem-solvers who use design and technology to solve sticky business challenges for the world’s leading brands.

From websites to applications, custom plugins to robust publishing platforms, Modern Tribe designs and engineers individual touchpoints with a focus on interconnectivity. Their recent projects include a new university-wide web platform for Boise State, development of the BigCommerce for WordPress plugin, and a custom learning management system and ecommerce platform for Australia’s “Renovation Queen” Cherie Barber.

“When it comes to infrastructure, there’s no single ‘right solution’ for our breadth of customers. It’s important we have a range of partnerships, and WordPress VIP provides a platform that supports more of the custom solutioning that we offer our clients.”

– Reid Peifer, Partner and Chief Creative Officer

For more information about Modern Tribe’s partnership with WordPress VIP, please visit https://wpvip.com/partner/modern-tribe/.

Award-winning agency Upstatement is now a Silver partner

WordPress VIP is excited to welcome our newest Silver agency partner: Upstatement!

Upstatement is a design and engineering studio that builds content creation tools to power valuable user experiences. Drawing on its founders’ deep backgrounds in news and media, Upstatement empowers clients with bespoke content strategies, user experiences, and tools that achieve results. The agency has won Webby Awards three years running, and was named one of FastCompany’s most important design companies of 2019.

Founded in 2008, based in Boston, and with 43 employees in five cities, Upstatement works with clients all over the country following an agile process and unique dedicated staffing model.

With over a decade of expertise building digital products for enterprise scale, Upstatement has built flagship websites for brands like Tito’s Vodka, Moms Demand Action, PBS Newshour, MIT, and many others.

The agency also pioneered the use of responsive design (with the original website for The Boston Globe) and decoupled WordPress (Harvard Graduate School of Design). What’s more, their open source templating tools are in use on some of the biggest WordPress sites out there, from the Obama Foundation to Spotify.

“We’re excited to work more closely with WordPress VIP to help our clients build the best experiences out there.

Editors and writers are users too. We’re looking forward to helping push the envelope in terms of the content creation tools available to our clients.”

– Mike Swartz, Principal and Founder

To learn more about Upstatement and our partner program, visit wpvip.com/partner/upstatement

CemtrexLabs named a WordPress VIP Silver agency partner

WordPress VIP has added CemtrexLabs to our Featured Agency Partner program. CemtrexLabs is one of only 30 partners in this prestigious group and the first agency partner with full-stack virtual and augmented reality (VR, AR & MR) capabilities.

Cemtrex, Inc. (CETX) is a diversified technology company that’s driving innovation in a wide range of sectors, including smart technology, virtual and augmented realities, digital technology solutions, industrial solutions, and intelligent security systems.

The CemtrexLabs team, made up of artists, designers, and engineers, has helped some of the world’s leading brands, such as Cartier, Live Nation, Essence, and W Magazine, create engaging experiences and elevate their presence in their industries. CemtrexLabs offers expertise in user experience and interface design, data migrations/replatforming and web, mobile, AR/VR development.

CemtrexLabs has built a reputation as an award-winning agency that has built products for global brands over the last decade. We look forward to joining the WordPress VIP community of partners to collaborate and help brands digitally transform their strategies and products.”

– CEO and Chairman Saagar Govil

For more information about CemtrexLab’s partnership with WordPress VIP, please visit https://wpvip.com/partner/cemtrexlabs/

WDG named a Silver Agency Partner

WordPress VIP has added WDG to our Featured Agency Partner program. WDG is one of only 30 partners in this prestigious group, and the only agency in Washington D.C. WDG is renowned to its local community as an expert in the digital and strategy game and pushes boundaries to expand digital capabilities.

WDG is a digital agency that builds solution-focused and user-centered websites for their clients, both locally in the epicenter of Washington D.C. and globally. The core of WDG is a multi-disciplinary, multi-cultural team unified in a collective vision to deliver digital experiences with a human touch.

WDG partners with major clients to help fulfill key strategic initiatives. Recent work includes Treliant, National Association of Manufacturers, United States Institute of Peace, and American Red Cross.

Though a Silver Agency Partner, WDG is a golden example of a responsive and quality team that strives for well-informed, practical, and bold delivery in all aspects of the digital experience. At the helm of each client’s digital experience is a holistic strategy WDG continuously refines until it is right.

“In today’s fast-paced, technology-driven society, clients seek more – not just faster or bigger. They are looking to connect with creative agencies on a far deeper level. The agency world is no longer a transactional business but a partnership model.

This is not only true with our clients but with WordPress, and WordPress VIP. It’s a true partnership to successfully deliver flexible and scalable solutions to all our clients.”

– WDG CEO Ab Emam

For more information about WDG’s partnership with WordPress VIP, please visit https://wpvip.com/partners/agency-partners/wdg

Umbrella IT named a Silver agency partner

Today we welcome Umbrella IT to the WordPress VIP Featured Agency Partner program. Umbrella IT (UIT) is one of only 30 partners in this prestigious group and the first (and only) agency hailing from the Commonwealth of Independent States. 

Umbrella IT is a global IT market player focused on the media, retail and fintech industries undergoing rapid digital transformation. Founded in 2009, UIT provides award-winning web and mobile development and IT consulting for clients in 18 countries.

UIT offers both consulting services and hands-on assistance selecting the best possible solutions to bring a client’s vision to life. For over 10 years, clients have chosen UIT to be sure to get a partner who is able to cover any IT product development functions within their industry.

A crucial part of UIT’s approach is to work extremely closely with every client, often augmenting client teams when necessary. And in addition to the traditional crew of developers, QA professionals, and designers that guide each project through its various stages of development, UIT also bring in their technical and business supervisors to help clients quickly and efficiently develop their initial ideas into a final product.

Today belongs to those who are the first. In IT’s race against time, It’s necessary to respond faster than competitors. That’s why Umbrella IT focuses on a high speed of business development based on a weekly number of thoroughly tested hypotheses.

Partnering with global leaders like WordPress VIP will increase our competitive edge and help us bring exceptional products to market for clients within every industry.”

– Stanislav Meshkov, CEO of UIT

For more information about Umbrella IT’s partnership with WordPress VIP, please visit https://wpvip.com/partners/agency-partners/umbrella-it

Featured Partner Program expands to MENA with addition of Asquared

Ant Ekşiler (CEO) and Aykut Yılmaz (CMO) founded the first WordPress-centered agency in Turkey

Asquared is the newest addition to our Featured Agency Partner program! Asquared is one of only 30 partners in this prestigious group and the first agency in the MENA (Middle East and North Africa) region.

Asquared is the leading WordPress agency in Turkey serving international clients all over the world. They build award-winning digital platforms using WordPress that are fast, flexible, and scalable thanks to enterprise integrations with excellent user experience.

We are great problem solvers, mostly because of our experience with a large number of clients.

– Ant Ekşiler, CEO of Asquared

Notably, Asquared is also the only featured partner with a Premium WordPress Themes brand, Fuel Themes, which reaches over 45,000 customers across the globe and recently joined the WooCommerce official store.

Ant Ekşiler, CEO of Asquared, explained, “A premium theme business allows us to reach a larger variety of customers faster which in turn improves our design and user-experience process for our enterprise customers. We are great problem solvers, and it’s mostly because of our experience with a large number of clients.”

A selection of Asquared’s enterprise WordPress clients

“As a part of the growing enterprise WordPress community, we’re excited to be selected in this partnership program with WordPress VIP. As an agency partner, we are thrilled to be given this opportunity to better serve our clients with the collective knowledge of WordPress VIP and other partners,” he added.

For more information about this partnership, please visit https://wpvip.com/partner/asquared/.

YIKES, Inc. is now a WordPress VIP featured partner

WordPress VIP has added YIKES, Inc. to our prestigious Featured Agency Partner program. YIKES, Inc. is one of only 30 partners in this group and the first women- and LGBTQ-owned partner agency.

Founded in 1996 as a sustainable, ethics-based business, YIKES, Inc. is a Pennsylvania Benefit Corporation and a certified B Corporation whose experience includes delivering technology-based solutions for nonprofit and civic organizations such as The City of Philadelphia, Children’s Hospital of Philadelphia, and the University of Pennsylvania.

Specializing in WordPress development and design since 2010, YIKES, Inc. builds robust custom themes and plugins, web-based applications, eCommerce solutions, API integrations, content migration from legacy systems, plus more.

Their projects range from informational sites to complex web applications. The founders pride themselves on their outstanding quality of work, professionalism, and unsurpassed customer service.

“We are thrilled to be the first Women, LGBTBE and B Corp-certified agency accepted into the WordPress VIP Agency Partner Program. As long-standing, active members of the WordPress community, we love bringing our years of WordPress design and development expertise to WordPress VIP clients,” said Tracy Levesque, Co-Founder/Co-President of YIKES, Inc.

For more information about this partnership, please visit https://wpvip.com/partner/yikes/.

Featured partner program expands to France with Be API

WordPress VIP has added Be API to our exclusive Featured Partner program. Be API (as in, don’t worry, Be API) is one of only 30 partners in this group, and the first partner agency in France.

Since its creation, the agency has been a pioneer in industrialized WordPress projects and worked hard to democratize the professional use of WordPress in France. As active core contributors, the Be API team has created several plugins (Simple Tags, Simple Image Sizes) and helped co-translate WordPress into French.

As developers, technical architects, DevOps, sysadmins, project managers, SEO consultants, web analysts, and UI and UX designers, Be API’s expertise is rooted in 4 key areas:

Strategy & Design: audits, personas, tests and UX/UI design
Development: WordPress themes & plugins, page builder & Gutenberg
Industrialization: architecture, cloud, devops & interoperability
Run: maintenance, performance monitoring & customer support

Our experience and our expertise in the WordPress ecosystem are unique in France and allow our customers to gain considerable time in their projects by making the right choices.

-Amaury Balmer, CEO of Be API

Be API is celebrating its 10th anniversary this year: since 2009, the agency has helped more than 200 clients and created more than 250 WordPress implementations. Over the last decade, the agency has created some of France’s most ambitious WordPress projects, such as site factories for BNP Paribas, a security-focused project for Dassault Aviation, and high traffic platforms with Free.fr.

Joining the WordPress VIP program allows the agency to offer a unique platform, meeting the most demanding business needs while maintaining strong agility and creativity.”

-Amaury Balmer, CEO of Be API

For more information about Be API’s partnership with WordPress VIP, please visit https://wpvip.com/partners/agency-partners/

Bringing Xbox to the block editor

The block editor, part of the project known as Gutenberg, is one of the biggest changes to WordPress core software in over a decade and a half. It brings unprecedented agility for enterprises to customize media-rich content directly within the WordPress editor.

WordPress VIP featured partner agency Reaktiv recently worked with Xbox to build custom blocks that leverage Xbox’s existing design components to streamline workflows. Together, these new blocks reduce manual effort, speed up time to publish, and deliver a better user experience.

The day of BigWP SF, Reaktiv CEO Josh Eaton was celebrating Xbox’s successful launch on Gutenberg. In his presentation, Josh walked attendees through Reaktiv’s approach to implementing the block editor on four of the entertainment company’s regional sites.

Reaktiv CEO Josh Eaton gives talk at Big WP SF on using custom Gutenberg blocks for Xbox

So far, the project includes eight new custom blocks, including Countdown timer which adds a stopwatch-style ticker alongside sale items and automatically eliminates the entire post once the deal has expired.

Josh shared his biggest piece of advice for transitioning to the new block editor: iterate, iterate, iterate. With an enhanced ability to sync styling in the front and back ends, Gutenberg facilitates new processes that were previously impossible (or at the very least, cumbersome) in the old editor. If you’d like to explore what’s possible for the block editor in your organization, please get in touch.

BigWP is our enterprise WordPress event series. It brings together developers, business leads, and product people who work with high-scale WordPress applications every day.

Find all of the talks in the BigWP SF November 2019 playlist.

How implementing dark mode in WordPress boosted 9to5’s sites

WordPress VIP featured partner 10up recently worked with media company 9to5 to add light and dark mode support to its most popular sites, including 9to5Mac and 9to5Google. Jake Goldman, founder and president of 10up, took the stage at BigWP SF to discuss the project and provide a practical primer on supporting native, OS-level dark and light settings.

As of this year, all major operating systems and browsers have begun to support the ability to view different display modes (light and dark), based on user preference.

Far beyond aesthetics, dark mode is a contributing factor in improving accessibility for users who suffer from eye strain or other vision difficulties. Additionally, enabling dark and light mode options empowers users to personalize their experience with your content–which can improve engagement.

The good news? Dark mode is relatively easy to enable. It took 10up only about 30 people hours to set up five sites on the 9to5 network that shared an overarching layout.

In this talk, Jake walks through two approaches to achieve similar results. First, a CSS path to deliver content in light or dark mode based on a user’s predefined settings. Next, a JavaScript method to allow users to toggle between light and dark mode on their own, which defaults to user device settings.

BigWP is our enterprise WordPress event series. It brings together developers, business leads, and product people who work with high-scale WordPress applications every day.

Find all of the talks in the BigWP SF November 2019 playlist.

Webinar recording: Gutenberg for enterprise

The new WordPress block editor, known as Gutenberg, is the biggest change to the software in over 15 years.

Gutenberg introduces a brand new editorial interface designed to help cross-functional teams publish content better, faster, and leaner than ever before.

Yet few enterprises have realized the full extent of its capabilities.

Let’s change that.

Details:

This webinar, led by WordPress VIP featured partner Big Bite, showcases examples of how the block editor can implement design systems in custom blocks that streamline content creation.

The presentation is ideal for developers, marketers, project managers, and content creators who want to discover how blocks can help enterprise brands increase efficiency and accelerate workflows.

You will:

  • Learn the capabilities of the new WordPress block editor
  • Study real-life examples of custom publishing workflows that boost efficiency
  • Discover how custom blocks could improve your organization’s production capacity
  • Access a live Q&A with Big Bite design and development experts

Presenter: Jonny Waters, Big Bite

As head of design, Jonny leads on all of Big Bite’s creative direction and design standards. With 10+ years of experience in design and front end development, specifically complex UX processes and techniques, Jonny has a strong commitment to quality and continuous improvement — which he dedicates to improving the effectiveness of design in the WordPress community.

WordPress VIP welcomes Skylab as a Silver Agency Partner

Today, WordPress VIP welcomes a new addition to our exclusive Featured Agency Partner program: Skylab. Based in Manchester, United Kingdom, Skylab specializes in creating innovative digital products and services for some of the biggest names in sport.

Leading the pack in digital transformation

Skylab’s approach centers on collaborating with clients on their long-term digital transformations and evolutions. Their team has devised strategies and solutions for sports clubs such as Manchester United and Manchester City. Their Formula 1 client roster includes Aston Martin Red Bull Racing and Scuderia Toro Rosso. They’ve also worked with national associations such as England Athletics, Swim England, England Golf, UK Coaching and the British Paralympic Association. Their expertise extends to world federations as well, such as ITTF (Table Tennis), AIBA (Boxing), ICF (International Canoe Federation), FIFA and the International Olympic Committee.

The agency has won numerous awards for their work. Earlier this year, the UK’s Department of International Trade chose Skylab as an “Export Champion.” In 2015, Creative England recognized them as a top 10 “Future Leader” out of a field of over 500 businesses.

A world-class partnership

“Skylab has built an enviable reputation as one of the top international digital agencies in sport. We are looking forward to joining the WordPress VIP family. Together, we’ll bring highly innovative digital strategies and products to the enterprise WordPress space.”

– Skylab CEO Nigel Collier

For more information about the Featured Agency Partner program, or if you believe your agency is a good fit, please visit wpvip.com/partners/agency-partners.

Data visualization using custom map types

WordPress VIP collaborates with our featured partners to deliver unparalleled digital experiences for our clients. A recent interactive mapping project with Alley and the Henry J. Kaiser Family Foundation demonstrates what’s possible when we collaborate on forward-thinking implementations of enterprise WordPress.

The initial migration

The Kaiser Family Foundation (KFF) is a non-profit which focuses on delivering free, trustworthy, non-partisan content relating to national health issues. They are a leading source of data and analysis that a wide array of publications and researchers use to inform their own reporting.

WordPress VIP first teamed up with Alley in 2012 to help KFF unify all their legacy content and sites on a new platform. This undertaking required migrating 20 years’ worth of data (spanning nearly a dozen data sources) to WordPress.

Together, the team identified several success metrics for KFF’s new platform. First, it needed to improve user experience. Second, it must scale the ways people can access their work. Third, it should increase efficiency, and fourth, reduce costs. Finally, the platform also needed to evolve with the digital landscape for years to come. You can read more about the success of that initial project in this case study.

Alley’s data visualization solution

In 2018, building upon the success of that migration, KFF approached Alley with a challenge. The foundation needed a way to display state-level data on a map. They also requested an accompanying table, in a format that was easy to use. Furthermore, it should be embeddable within posts across their WordPress site.

A screenshot of the Kaiser Family Foundation data map, "Status of State Medicaid Expansion Decisions"

KFF is now rolling out this application for use in posts, issue briefs, and fact sheets across the site. At its core, it’s a novel and engaging way of displaying information. It’s also a lightweight replacement for an older, heavier, and less flexible application. And there’s even more in store. Plans are in the works for a second phase of the embeddable maps project. Next on the docket is adding new functionality and refining existing features.

Alley put together an excellent post outlining the technical details of the project. Is your organization looking for a creative and powerful way to display large amounts of data? If so, get in touch to see how WordPress VIP can help.

Ecommerce expert Saucal is VIP’s newest agency partner

At VIP, we strive to connect our clients with the best design and development talent on the planet. Today, we welcome Saucal as our newest Silver Agency Partner!

The Saucal team in branded hoodies
Saucal helps build, support, and maintain ecommerce solutions for enterprise clients

Saucal: experts in enterprise ecommerce

Saucal is a certified WooExpert digital agency and a WooCommerce preferred vendor. The agency is 100% remote and primarily serves the Americas and Europe. As a result, “communication is key,” said Mitchell Callahan, CEO.

Saucal’s founders learned early on what kind of digital agency they wanted to be. At the time, they struggled to find a company capable of delivering the site they needed to achieve business goals. That’s when they saw a need in the market and began developing.

Now, Saucal’s enterprise clients include Stripe, P&G, Automattic, Amazon Pay, and Phlearn. Each has relied on Saucal to improve their eCommerce capabilities.

“Best WordPress agency I have ever worked with. Seriously, they go so far above and beyond. It’s like having an in-house dev team sitting there with you,” said Seth Kravitz, CEO of Phlearn.

Logos of Amazon Pay, Automattic, P&G, and Stripe. These are a selection of Saucal's clients.
A few of Saucal’s enterprise ecommerce clients

Building a better internet

Above all, Saucal champions the open internet. Their team has contributed to the cores of both WordPress and WooCommerce.

“Open-source is the best option for both publishing and commerce,” said Callahan. “WordPress and WooCommerce epitomize everything that is good about the Internet.”

“We tell all our clients to go open-source only. If you don’t, you risk some third party shutting you down. Or, having a say over how you run your business. It’s too dangerous to go with proprietary solutions,” agreed CFO Dominic Sauter.

“Being a WordPress VIP partner is a great privilege. It comes with responsibilities we won’t take for granted,” Sauter continued. “We’re honored to help WordPress in its mission to drive growth and champion the possibilities of open-source.”

For more information on our new Featured Agency Partners, please visit https://wpvip.com/partners/agency partners. If you believe your agency is a good fit for our growing program, contact Suzi.

WordPress VIP welcomes Rareview as a Silver Agency Partner

We are pleased to welcome Rareview to our Featured Agency Partner program! Rareview is 1 of only 19 partners in this prestigious group and the only Silver agency on the West Coast of the United States.

Brothers Chuck and Rob Pearson of Rareview
Brothers Chuck and Rob Pearson started Rareview to help established brands grow.

Rareview is an award-winning digital design and marketing agency. Under leadership from brothers Chuck and Rob Pearson, the agency takes an intentionally different approach to building brands and products. In short, they design digital experiences that cultivate relationships. The team believes exceptional results lie at the intersection of great design and marketing — which is a delicate balance. So, at Rareview, design and marketing teams aim to increase conversions by working hand-in-hand to develop creative based on marketing principles and design best practices.

“Much of our development work has focused on WordPress over the last few years. As an agency partner, we are excited to gain access to additional partner resources and the WordPress community. It’s thrilling to be part of this exclusive group,” says Chuck Pearson, CEO of Rareview.

WordPress VIP closely vets every agency partner. Critical criteria include clear product understanding and innovative go-to-market strategies. We seek agencies with a track record of forward-thinking implementations of WordPress at scale. To learn more about the program, or if you think your agency is a good fit, visit https://wpvip.com/partners/agency-partners/

How Multidots nailed big data for the Air Jordan set

Note: This is part of a series of posts highlighting talks from the BigWP NYC meetup at The New York Post on the evening of June 11.

When Sneaker News, the “CNN of kicks,” needed to streamline their content creation, VIP partner agency Multidots rose to the challenge. At BigWP NYC, Multidots’ CEO Anil Gupta talked about how they leveraged the REST API to help Sneaker News reduce operations time by 65%.

Image of Multidots CEO Anil Gupta in orange sunglasses presenting on the REST API at BigWP NYC
Multidots CEO Anil Gupta presents on the REST API at BigWP NYC

Sneaker News needed a centralized repository for sneaker data that could seamlessly push updates to six different systems. With this in mind, Multidots leveraged the REST API to move data from this “master” repository to the various “child” applications, which included several WordPress sites.

Sneaker News publishes up to 150 new posts per month and receives millions of monthly page views. Thus, reducing 65% of operations time with an automated flow was a big win. Next up, Multidots will convert the centralised “master” repo into a decoupled WordPress instance.

Watch Anil’s talk in full to learn more:

BigWP is our enterprise WordPress meetup series. It brings together developers, business leads, and product people who work with high-scale WordPress applications every day. To be the first to find out about the next enterprise WordPress event in New York, join the meetup group. You’ll find groups for other cities there as well.

Find all of the talks in the BigWP NYC June 2019 playlist.

WordPress VIP welcomes Multidots as a Silver Agency Partner

VIP is proud to welcome Multidots as a new Silver Agency Partner. Multidots is one of several agencies joining the expanding Featured Agency Partner program to better serve the growing demand for enterprise WordPress.

Increasing presence in APAC

Multidots is a global enterprise WordPress agency headquartered in India with sales and support offices in Virginia and California, USA. Their full team is comprised of over 110 distributed employees who serve clients in North America, Asia, and Europe.

Multidots supports digital strategy (including content marketing, performance marketing, and lead generation) for publishing companies like QuinStreet, Higher Educations, and All Star Directories.

Enterprise clients like Accenture, MIT, Jumeirah, NAB, and SneakerNews have turned to Multidots for complex and large scale WordPress implementations and multi-platform integrations.

“Multidots helped ABUV Media to grow from annual revenue of $100K to almost $15M and startup to a successful acquisition. Their technical expertise in the areas of WordPress, page performance and security have been the key to the success of our websites,” said Douglas Jones, former CEO and co-founder of ABUV Media (acquired by Higher Educations).

“Their selection to this highly exclusive and reputed WordPress VIP featured partner program boosted my trust and confidence in their talent and team.”

 

“In the course of 10 years, Multidots has achieved many milestones and success, but Multidots’ acceptance into the VIP Featured Agency Partner program is the biggest among all,” said Anil Gupta, CEO of Multidots.

“Looking at the fact that there are approx 100,000+ WordPress Agencies in the world and 15,000+ agencies in India alone, Multidots being one of the two VIP agency partners in Asia is the moment of pride and honor for everyone at Multidots.”

Contributing to the global community

In the last three years, 20 “Dots” (employees of Multidots) contributed to WordPress core 12 times and 10 contributed to WooCommerce 7 times. The Multidots team also helped manage 32 meetups for the Ahmedabad WordPress Meetup Group, sponsored dozens of WordCamps around the world, organized the first ever WordCamp in Ahmedabad and spoke at local and global WordCamps and WordPress Events.

“With our participation in the VIP Featured Agency Partner program, our WordPress development services come with the extra benefits of the added security, flexibility and performance that our high-volume and enterprise projects demand. We are very grateful and thankful to our existing clients for trusting us on solving some unique problems and motivating us. And we are thrilled and pumped up to continue on our mission, ‘Serving people and solving problems.'”

— Anil Gupta, CEO

For more information on our new Featured Agency Partners, or if you believe your agency is a good fit for our growing program, please visit https://wpvip.com/partners/agency-partners/.

VIP expands Featured Agency Partner program to meet increasing client demand

We’re pleased to announce VIP is expanding our Featured Agency Partner program! As the leading provider of enterprise WordPress, VIP is experiencing rapid global growth and increasing client demand. WordPress itself continues to dominate global market share: it now powers over 34% of the web, and more companies are discovering the performance, flexibility, and interoperability of WordPress at scale. As demonstrated by VIP’s recent launches for clients like Github, Alaska Airlines, and Hilton, high-scale deployments of enterprise WordPress are on the rise (we served 38 billion page views in 2018 alone). To keep pace with this significant growth, we are welcoming additional agency partners with proven capacity to create digital transformation for the world’s largest brands.

Image courtesy of Dekode, a Norway-based agency which has been a Featured Agency Partner since 2015

Partner agencies are a critical part of the VIP ecosystem. Together, we deliver performant, secure, and stable applications that enable our clients to optimize their digital experiences with ease. Expanding our Featured Agency Partner program means clients can now select from a broader group of partners with skill sets and experience that align with their business goals and product roadmap. Another key benefit of adding partner agencies is the expertise they contribute from new verticals and geographies.

The expanded program provides agency partners the opportunity to strategize, co-sell, and go to market alongside WordPress VIP. The introduction of Gold and Silver tiers allows us to partner with the most qualified design and development agencies of every size. Key criteria for agency partners include clear product understanding and innovative go-to-market strategies. We closely vet every partner to identify agencies with a proven track record of successful and forward thinking implementations of WordPress at scale.

“WordPress VIP is experiencing significant growth and we’re poised to deliver transformational results for brands who require best-in-class digital experiences,” said CEO Nick Gernert. “We’re excited to welcome new agencies alongside our existing partners to help us deliver on the most demanding implementations of enterprise WordPress.”

For more information on our new Featured Agency Partners, or if you believe your agency is a good fit for our growing program, please visit https://wpvip.com/partners/agency-partners/.

Six Questions with Dekode

This series profiles each of our featured partner agencies.

Dekode is a digital agency based in Norway focused exclusively on WordPress platforms for the enterprise segment. Dekode strongly believes the best digital solutions are crafted when the disciplines of design, development, and strategy work in cross-functional teams. They have been a WordPress.com VIP Featured Partner since 2015.

Dekode team in their Oslo office

What’s your agency’s origin story?

Magne Ilsaas founded Dekode in 2009, bringing a background in design and establishing a strong tech and creative team from the start. In the Nordics, WordPress historically has not been known as a big media CMS like in other parts of the world. As big believers in the platform, Dekode set out to grow and evolve its reputation in the region.

Since its founding, Dekode’s focus has been to demonstrate the value and foundation of WordPress for Enterprise, B2B, B2C, and marketing sites in their local market. 

Pick three words that describe your agency culture.

Pragmatic, compassionate, honest.

Consultant Christian Buksti and Dekode’s CEO Magne Ilsaas

Tell us about a client project you are especially proud of.

We’ll mention two:

  1. Design and code frameworks: The Norwegian Government Security and Service Organization is responsible for digital services for the governmental secretaries and the Prime Minister’s office, as well as a number of other public institutions such as the Supreme Court and the Parliament. DSS operates 50+ web pages on WordPress. These require thorough quality control and continuous development of functionality.

    Dekode is the trusted advisor for these projects. As a reflection of our commitment to delivering cost-effective, self-sustaining solutions for our clients, we’ve built a design framework rather than a one-off platform for NGSSO. With this flexible theme, NGSSO can create new websites themselves. Currently, they have 60+ websites without the help of Dekode and at no additional cost.

  2. Community for Down Syndrome: Today, most conversations about Down syndrome amongst parents happen on social media and especially on Facebook. These shared experiences and discussions are often vital to the lives of children with Down syndrome, but as soon as they are published they fall down the drain of the Facebook feed. This knowledge does not have an expiry date, but in a year or five years, there is no possible way to retrieve it. We wanted to do something about it.

    We recently launched our new community platform oppsiden.no (The Upside). It’s a social knowledge sharing community for Down Syndrome. This was a Dekode-initiated project and the culmination of months of collaboration with the Norwegian Network for Down Syndrome. We are extremely proud Norwegian Prime Minister Erna Solberg came to our office and officially launched the platform.
Norwegian Prime Minster Erna Solberg at Dekode’s office celebrating the launch of oppsiden.no

What are you most excited about in the WordPress community right now?

We are currently excited about the launch of the Gutenberg editor. From our experience thus far, when it comes to custom blocks, it has been really promising. We’ve been big fans of using Advanced Custom Fields for tailoring modular websites for a long time now. Gutenberg will make this a native experience to WordPress, and the experience for editors will be a really big and important upgrade. Gutenberg has the potential to be a fantastically open-ended system – themes, plugins, and possibilities on steroids. We’re looking forward to developing sites and platforms that harness that open-endedness to deliver the kinds of focused and dialed-in editorial experiences enterprise use cases tend to require.

What’s your favorite conference or event of the year, and why?

This year, one of the best “conferences” Magne attended was a boat of startups, founders, and investors who all disconnected from their busy online lives. What amazed him on this trip was the willingness to share knowledge on how to run and scale your business in a sustainable way. This is something we at Dekode want more than anything else for the WordPress ecosystem: to share and collaborate on our businesses the same way we do with code.

Large white ship, the Christian Radich, under sail
The EntrepreneurShip

What are you looking to accomplish in 2018?

As 2018 comes to an end our immediate goals are transitioning our design and code framework to Gutenberg.  We’re also excited to launch our new community/ intranet platform and continuously position WordPress as a proper enterprise alternative.

Thank you, Dekode!

More on Dekode:

Petter Walbø Johnsgård of the Dekode team

Agency focus and specialties:

  • WordPress platforms, for clients with long term recurring digital needs
  • Design and code systems that enable brands with multiple sites to reuse components and scale their digital ecosystem in a sustainable way
  • Enterprise intranets on WordPress
  • Operationalizing their client’s business strategy while challenging stagnant thinking

Currently working with:

  • The Norwegian National Library
  • Facebook
  • Tidal
  • The Norwegian Government
  • Norwegian Society for Sea Rescue
  • The Church City Mission
  • Norwegian Helsinki Committee

Agency highlights:

  • Largest WordPress specialist agency in the Nordics
  • Recently launched an Enterprise intranet product on WordPress
  • Creating a design and code system for the Norwegian government enabling them to launch websites themselves
  • Global Diamond Sabre Award winning campaign for NORAD, a learning solution for youth about foreign aid

Six Questions with 10up

This post series profiles each of our featured partner agencies.

10up is a digital agency focused on delivering finely crafted websites, apps, and tools that advance business objectives. They have been a WordPress.com VIP Featured Partner since 2013. Founded in California with a fully distributed team, 10up’s Webby-winning and Emmy-nominated work includes projects with household names like Microsoft, Facebook, Google, and The New York Times.

Group photo of 10up outside at the annual 10up summit
The 10up team at this year’s company-wide summit

What’s your agency’s origin story?

10up was founded by Jake Goldman in 2011. Jake helped his prior company abandon proprietary CMS software starting around 2008, giving him a front-row seat to WordPress’s rapid iteration from a basic blogging platform to a compelling content management system, and the delight that it created for its customers. Jake was eager to master WordPress: he built plugins that became popular, contributed to WordPress itself, and traveled around the country to participate in WordCamps.

With training in business, information systems, and software development, and an eye for beautiful craftsmanship, Jake saw an opportunity to start an agency that could position itself as a leading provider of integration and delivery of WordPress. The rise of “distributed” remote-work companies, the remote nature of WordPress core itself, and the rising international WordPress community suggested it was also time for a 100% distributed agency.

Jake set up shop in his small home office and got to work bootstrapping 10up. From its earliest days, 10up focused on superior engineering quality and elegant editorial/administrative user experiences Leveraging a strong network of connections, Jake quickly welcomed exciting clients like 9to5mac, Trulia, and TechCrunch.

With the help of the earliest additions to his team, many of whom still remain at 10up and some of whom have gone onto to impressive roles elsewhere in the industry, Jake grew 10up from 1 employee – himself – to more than 100 in less than 5 years – without an ounce of outside investment.

The name 10up comes from finishing that last 10% — the difference that extra polish, that extra level of attention, makes. –Jake Goldman

Pick three words that describe your agency culture.

Dedicated. Our team understands that we’re a services business; our values are rooted in an empathy and dedication to the needs of our clients and colleagues, as well as the broader open-source and WordPress community. 10uppers consistently go above and beyond expectations to jump in and help when a client or fellow teammate needs support.

Creative. This is a team of problem solvers – strategists, designers, engineers, and so on. Whether it’s a discreet and specific solution to a customer need or an innovative approach to synchronizing developer environments or managing new standards like Ads.txt, this team is constantly finding new ways to solve the challenges we face every day.

Welcoming. Maybe it’s something about our remote culture, our in-depth orientation, or a high growth team culture… but almost everyone who starts at 10up comments on how inviting their team lead, fellow teammates, and craft leadership are in welcoming them aboard and offering support through their beginning and tenure. Even though we’re infrequently in the same room together, there’s a palpable sense of camaraderie and cheer at our annual all-hands summit.

Five 10 up team members in a work session hanging pink post-its against a wall
10up team members roll up their sleeves in a client project work session

Tell us about a client project you are especially proud of.

Where to start! If we had to pick one, we’d highlight our work with Mayo Clinic, building out an internal knowledge portal and management intranet that tens of thousands of nurses use every day, around the country, to collaboratively participate in advancing patient care. It was a multiyear project, and our team did a brilliant job of designing the user experience, engineering a scalable solution, supporting change management, and training both developers and administrators. As a service-centric organization, it’s immensely rewarding to know that our work is helping other incredibly dedicated service professionals (nurses) and their patients, every day, in some small way.

What are you most excited about in the WordPress community right now?

We’ve been very focused from day one on the experience of creating and managing content – the back end and editorial user flows that can have an enormous impact on the efficiency of the business and the happiness of the staff responsible for pushing out content. It’s why we chose WordPress as our platform – a user experience-centric ethos to our practice.

With that said, it’s hard not to call out the massive effort to revamp the writing and content layout experience – Gutenberg.

It’s exciting in the sense that it shakes up the way we think about editorial page creation and curation, and forces us to think about some old and stale paradigms in new ways. It’s cause for us to go back and take another look at some of our solutions and plugins, and breathe a bit of new life into them. Some of the principals of the block-based layout authentically offer an opportunity to improve the way we think about modules. That’s been especially evident as we approached support for the classic and new editor for some new open source projects – like Simple Podcasting – and found that the user interface made a lot more sense in the new context.

Notebook splayed open showing a doodle of the 10up logo and a pen alongside

What’s your favorite conference or event of the year, and why?

We love seeing the WordPress community evolve a set of professional industry and market-specific conferences. WP Campus and WordCamp for Publishers provide a nice, focused iteration of the wide-appeal community events.

On a very different note, our team also gets quite a bit out of the Society of Digital Agencies (SoDA) event, in terms of professional development and peer inspiration.

(And the sixth: Ask yourself a question and answer it) What are you looking to accomplish in 2018?

We’re pushing on several fronts. Our team is growing again this year; we expect to expand our team by ~25-30%, and we hope to achieve that while retaining an engaging and supportive culture and employing systems that ensure we uphold the highest standards for craftsmanship. Some major growth areas include the 10up Europe team and our strategic consulting including Audience & Revenue.

We’re also more invested than ever in contributing to and helping WordPress succeed as a platform, through our Open Source Practice. We want to see growing adoption of some of the solutions we’ve put out there that push WordPress forward as a platform, like our Distributor plugin.

We also want to do a better job of communicating the exciting and innovative work we’re doing, and the ways in which we’re growing, to our customers and a larger community interested in 10up. Expect to see more stories from 10up and more effective ways of staying apprised of those stories.

Thank you, 10up!

More on 10up:

Agency focus and specialties:

  • Editorial/administrative user experience and workflow design
  • Audience and revenue strategy
  • Integrations and migration between WordPress and other platforms
  • High scale and forward-thinking implementation of WordPress
  • Internal communication & workflow tools
  • Team augmentation
  • 24/7 site management

Currently working with: Microsoft, Facebook, Google, The New York Times Co, the State of California, Walmart, ESPN, and AARP

Agency highlights:

  • More than 150 full-time staff working from around the world.
  • In-house expertise includes Front and Back End Engineering, Visual Design, UX Design, Systems/Cloud Infrastructure Engineering, Online Advertising, Analytics, SEO, and general project management and strategic consulting.
  • Delivered hundreds of successful, enterprise-grade projects over our 7.5 years of existence.
  • Two of our interactive projects with AMC Networks were nominated for Emmy Awards. Our client projects have been nominated for numerous Webby Awards, with several wins under our belt.
  • We’ve produced outstanding projects across most major verticals, including collaborations with household brand names in finance, healthcare, media and publishing, academia, retail, food and beverage, and nonprofits … to name a few.

Six Questions with Big Bite Creative

This post series profiles each of our featured partner agencies.

Big Bite Creative has been a WordPress.com VIP Partner since 2015 and has been building big with WordPress since 2011. They are based in the UK, and work with clients from around the world, like Penske Media Corporation, NewsCorpDMG Media and Metro UK.

What’s your agency’s origin story?

Big Bite was born in 2011 and we decided from day one that we were going to build the agency we wanted to be in the future: no shortcuts, lay the groundwork before we needed it, experiment and embrace what’s new. All three of us — Iain, Jason, and Mark — were working our first jobs in the industry. We were eager, a little naive, learning hard lessons fast, and quickly realizing that there was an opportunity to do things differently.

We wanted Big Bite to be a place where talent and ideas mattered more than background or fancy job titles and in 2012 we got the chance to really put that concept into practice. Our work with Elizabeth Weil, the Corporate Design & Development lead at Twitter, generated the interest of our first international clients like Netazine and a large project for Clicksco allowed us to start hiring new talent. Those new people, from experienced devs and designers to self-taught interns who are now permanent members of the team, kept pushing us onto bigger and better things. Soon a number of our clients were being acquired by Dropbox and we started peaking the interest of some of the biggest names in digital publishing.

As a WordPress.com VIP partner we’re regularly building innovative apps and doing high-traffic site migrations for the likes of DMG Media and Penske Media Corporation. We’ve won awards for our work and business, taken more prolific clients, and are pushing the future of WordPress with things like Gutenberg, but we’re still very much plugged into our local community. We’ve grown in size and grown up, but we’ve managed to keep what makes us unique intact and we’re very proud of that.

Pick three words that describe your agency culture.

  • Curiosity – Many of us started on this road by taking apart computers to see what made them work or by teaching ourselves to code. We decided early on to embrace curiosity and create space within the company for people to experiment, whether that was a fun project for the office, an open-source product for the web, or coming to grips with whatever promised to be the next big thing in our industry. It keeps things interesting, encourages creative thinking, and we can offer our clients work that’s built for the future rather than just being ‘on trend’.
  • Community – The web’s ability to transcend borders is amazing and is the reason a company like ours can have a global reputation without being based in London or San Francisco. But it’s also an ocean where it’s easy to find yourself adrift. We’ve always thought of community as our anchor and that’s only become more important as we’ve grown. We started by attending local industry events, then helped organize a few, and now we sponsor a new wave of them. Our team still collaborate on open source projects within the WordPress community and we’re as happy hosting barbecues for the our local creatives as we are to hop on a flight and share notes with our peers at events like WordCamp US.
  • Agility – Big Bite was never typical. We stayed local when the consensus was that you had to move to a big tech hub. We focussed on developing a small team with a depth of talent rather than mass hiring. We decided to grow slowly and keep control of our own agency in order to adapt to the changing industry. It allows us to think about the future and build for it in a way that a lot of bigger agencies struggle with, but it’s also helped define who we are, as well as the kind of forward-thinking businesses that work with us.

Tell us about a client project you are especially proud of.

We excited to be soon launching an internal news and comms app for one of the largest global financial institutions and their 200,000+ employees around the world. That’s a point of pride for us of course, but most interesting is how we did it.

We built it using the soon-to-arrive Gutenberg. Not only was getting the opportunity to work in an interesting new way a thrill, it allowed us to push what’s possible for a project on that scale and that level of complexity. We regularly deal with extremely high-traffic sites and apps, but this project required developing two apps for Android and iOS in React Native and also exploring building the product as a progressive web app (PWA). PWAs are still relatively new, only being supported by iOS 11.3 onward for example, but are sure to become a more and more important aspect of web development for global organizations in the coming years.

What are you most excited about in the WordPress community right now?

Honestly, just how much it’s grown and evolved. In some ways our story has mirrored WordPress’ in that way. Most of us have been a part of the WordPress community from back before we had our first jobs, before starting Big Bite. The fact that WordPress is increasingly the go-to solution for enterprise on the web is exciting, and a confirmation of our long-held belief in it as a platform. We’ve achieved a lot of firsts with WordPress, but we’re just as excited about what comes next. Our team is already building great things with Gutenberg, for example, and we’re excited to see what happens when the whole world realizes its potential.

What’s your favorite conference or event of the year, and why?

We’ve been attending the various WordCamp events around the world for years now and they never fail to be a fantastic opportunity to share notes, as well as a few drinks, with our peers and colleagues. That sense of community is often an inspiration, but this year’s WordPress.com VIP Workshop in Napa Valley was particularly poignant. Jason and Mark both turned 30 while we were out there. We celebrated with vineyard visits and hot air ballooning, but it was also powerful moment of reflection, looking out across these amazing views while taking stock of everything we’ve achieved both personally and with Big Bite.

Yet some of our favourite events of the year are the least dramatic. Our infamous Big Bite barbecues are informal affairs where friends, colleagues, and everyone from the local creative industries gather, rain or shine, to eat, drink, and relax. It’s rejuvenating and being able to offer that sort of thing for the people in our local community is a point of pride for us, plus it keeps our feet planted firmly on the ground.

(And the sixth: Ask yourself a question and answer it) What will change the way you work most in the near future?

Right now that’s Gutenberg, no question.

We feel like we’ve already begun proving its potential with our recent work, but we know there’s so much more that can be done with it. Our clients are already realizing that embracing something new, especially with all of Gutenberg’s benefits, ensures they’re ready for the future instead of playing catch up. The ability for us to provide clients with blocks means that we can offer them more control over their content. It offers a flexibility that stops changing parameters or requirements derailing projects. It also means that clients don’t have to come back to us for every little change, saving them time and money, while we get to work on the next big thing.

Thank you, Big Bite Creative!

More on Big Bite:

Agency focus and specialties

  • Native Mobile Apps – React Native
  • Progressive Web Apps (PWA) – React
  • API/CLI driven WordPress Migrations
  • Migrations to the new Gutenberg Editor
  • AMP Integration
  • Liveblog Integration

Currently working with: Penske Media Company, NewsCorp, DMG Media, Metro UK

Agency highlights

  • Currently launching a news and comms app for one of the largest financial institutions in the world
  • Won ‘Best Lifestyle, Sports, & Entertainment App’ at the 2017 European Digital Media Awards for soccer news app 11vs11
  • Implementing ISO 27001 and ISO 9001 information security standards
  • Supporting local community events and industry meetups

Six Questions with rtCamp

This post series profiles each of our featured partner agencies.

rtCamp has been a WordPress.com VIP Partner since 2016 and has been building big with WordPress since 2009. They are based in India, with a subsidiary in the US, but work with clients from around the world, like HCL, PMC, NewsUK and IndianExpress.

Some rtCampers at WordCamp Pune 2017

What’s your agency’s origin story?

The idea of rtCamp was conceived in 2006. It all started with blogging; Rahul (rtCamp’s founder) loves writing.

In 2007, Rahul came across WordPress and immediately fell in love with both the software and the community. The line soon blurred between writing articles and writing code. After all, “Code is Poetry!”.

Rahul’s first blog, Devil’s Workshop, grew over the next few years into one of India’s top blog networks. The blog had full time authors, editors and more than hundred guest bloggers working through a transparent revenue sharing model.

When the ripples of the 2008 recession hit India, Rahul started teaching WordPress to friends in need of jobs and finding freelancing gigs for the entire group. The idea took off and rtCamp was formally incorporated in 2009.

The objective of rtCamp, from the start, was to build a sustainable business that pursued excellence and put its people above all other things in open source technologies. We believe strongly in the quality we deliver. Our challenge though, that persists even today, is grappling with the perception of cheap labour and bad quality associated with the region.

Fortunately, rtCamp has been growing at a steady pace since 2009. We currently have a team of over 60 rtCampers, a substantial part of which is working remotely at any given time.

We are proud to be able to work with some of the largest brands in publishing, ecommerce and in the startup space, with clients from every continent (except Antarctica 🐧)

“Good Work by Good People” – rtCamp summarized in one line!

Pick three words that describe your agency culture.

  • Excellence– With everything we do, we are constantly challenging ourselves to find new and better ways to do it. We believe perfection is endless journey and no matter how well you do it now, you will find something to improve later.
  • Equality– “rt” in rtCamp stands for “Round Table.” This philosophy of treating everyone with dignity, respect and equality is echoed in everything from our hiring process, to HR policies and team events.
  • Good Karma– We believe in the clichéd power of doing good in every situation. One of the practical ways we do this is by putting our employees’ and clients’ interests above all else.

“Can you do it better?” – a simple question reminds goes long way in delivering excellence!

Tell us about a client project you are especially proud of.

We have two projects we’d love to share.

One of our earliest projects was migrating multiple sites for Geometric Global, now part of HCL, from Microsoft Sharepoint to a WordPress multisite and multilingual setup. We are especially proud of this project because it involved guiding a large enterprise to an open source platform, and it was way back in 2012!

Another milestone was the optimization and development of Vanguard Nigeria – one of biggest news site in Nigeria. We were drawn to this project because of the challenge involved with delivering a stable publishing solution for a large scale traffic within the constraints of technology infrastructure available in Nigeria such as very low Internet speed and majority of traffic flowing through Opera Mini. To us, Vanguard is great example of the democratization of publishing.

What are you most excited about in the WordPress community right now?

Being a company that is so closely tied to WordPress, we also find it hard not be excited for Gutenberg. The sheer scale and ambition of the project is a humbling reminder of the amazing WordPress community that we are a part of. We are actively involved in Gutenberg through our fields middleware project, educating users through 1-on-1 calls and moving our own website to Gutenberg.

Above all, we are really excited about the efforts of the local and international WordPress community in education. We are particularly pumped that students get to experience the amazing values that WordPress and the open source software movement at large stands for – inclusivity, transparency, collaboration.

Over the past couple of years, rtCamp has been working with our local university and institutions to introduce WordPress and other FOSS (free and open-source software) into the curriculum of engineering students degree program.

What’s your favorite conference or event of the year, and why?

Though we participate in events around the world, some of the most exciting developments are happening in the smaller events closer to home. For example, we were recently part of a FOSS meetup in a large university in our city. There were about 300 students from around the state, eager to learn more about how they can make a career in WordPress and open-source technologies. We love being a part of smaller, more student-focused events like these.

Our team also really looks forward to a few WordCamps. Over the years, we have met and built relationships with several WordCamp US and WordCamp Europe attendees. We also have some great memories being a part of WordCamp Mumbai and WordCamp Bangkok. Each of these events have given us the opportunity to interact with people from all types of backgrounds, skill sets and cultures.

rtShirt – rtCamp T-shirt

Ask yourself a last question, and then answer it: What do you look to do over the coming year?

Even though WordPress is now used by 30% of the web, we feel that it is still underrepresented within large enterprises. So we are working on some engineering and marketing initiatives to increase WordPress adoption.

More specifically, we’re focusing efforts on promoting WordPress training within educational institutions. We believe this will be a virtuous circle with WordPress adoption in enterprise: greater demand for WordPress will mean increased need for talented engineers, and increased availability of talented engineers will make it easier for enterprises to adopt WordPress.

The way we say it internally – it’s “WordPress in Education and Enterprises” year!

Thank you, rtCamp team!

More on rtCamp:

Agency focus and specialties

  • Discovery and Strategy
  • Content Migration
  • Custom Publishing Workflow
  • User Experience
  • API integrations
  • WooCommerce Specialist
  • Code Review

Currently working with: NewsUK, HCL, PMC, Vanguard, The Indian Express, Rotimatic, NJ Advance Media, Isha

Agency highlights

  • WordPress Solutions for Publishers and Marketing teams
  • WordPress Core Contributions
  • eCommerce – mostly using WooCommerce
  • Staff Augmentation and Training
  • Spreading WordPress in Education

Six Questions with XWP

This post series profiles each of our featured partner agencies.

XWP has been a WordPress.com VIP Partner since 2013 and have been building big with WordPress since 2009. Their earliest at-scale WordPress gig was a 50 brand migration with Rogers Media, followed by 9 more years of leading the industry.

XWP team at work

What’s your agency’s origin story?

In the beginning there was XHTMLized…

Some companies are born in a moment, and others emerge over time. XWP is one of the latter. Part of the X Company family, we started as the WordPress team within X-Team, one of our sister companies. 2014 was when we officially spun into our own company with our first major project being the high-stakes migration of 15 News Corp Australia properties to WordPress. This project set the standard for the type of work we would pursue and excel at over the next 4 years: complex, business-centric engineering for high-traffic websites. The News Corp Australia project also established something fundamental to who we are now as a group of people: a team committed to contributing to the Open Web and the Open Source Community. Translating the work we do with clients back in to WordPress was something kicked off with News Corp Australia, and has been something we have brought to every project and client relationship since.

Today, we continue to adhere to the characteristics of our earliest projects. We take on projects that are complex, interesting, and reciprocally valuable to the WordPress ecosystem. Our remote team has grown from the original 8 to 45 and now covers 14 different countries across 6 continents.

Pick three words that describe your agency culture.

  • People (are of the Highest Value): We treat them with care, respect, and generosity, always.
  • Visionary: We believe in the Open Web and its undeniable value to humanity. We work to ensure it has the strongest possible future and look for opportunities to break new ground on open source projects.
  • Best Practices: We champion development best practices in the community and bring this commitment to our clients and projects.

Tell us about a client project you are especially proud of.

We’ve been incredibly fortunate to work on some very cool projects with some very cool companies. One recent project that stands out was a front-end performance engagement we did with Heavy.com. Our engineers were given the ultimate brief: “Make it blazing fast!”. The team seriously went to the next level in diagnosing, building, and testing and have achieved results on low-speed devices/connections that the majority in the industry didn’t think was even possible. It was very fun to see this project unfold and very rewarding to hear of the impact it’s made on the client’s business.

Our partnership with Google is also worth mentioning. We’ve worked with them on a couple of projects, including the Coding Standards project Tide. More recently we’ve worked with them on AMP and its intersection with WordPress. Not only are we bringing the latest of AMP to the WordPress plugin, but we’ve been able to technically contribute directly to the AMP Project, engage and educate the WordPress community on AMP, and even present on the work at this years AMPConf.

XWP Engineer Thierry Muller sharing on the AMP Plugin at AMPConf 2018 in Amsterdam.

What are you most excited about in the WordPress community right now?

We shared this question with the whole team. 🙂 Their responses can be best summarised under: Gutenberg, Tide (Coding Standards), and the impact of Design.

  • Gutenberg: I dare anyone to suggest Gutenberg is not the biggest deal in WordPress this year. Its impact seeps through every layer of WordPress. It will change the editing experience for all, small blogs to big media. It will change how developers, of themes and plugins, architect their work. It will change transform the entire site building experience for WordPress users in years to come. It’s bold, ambitious, and convinces us that WordPress has an important role to play in the Open Web for next 15 years of its life.
  • Tide (Coding Standards): Coding best practices have alway been a core part of who we are. We’re excited that code quality, and general coding standards, is receiving even more attention by the community. Our contribution through this with Tide reflects the importance we place on this and our commitment to helping the community in this area.
  • Impact of Design: Over the last year we have deepened our appreciation for UX and design-led projects. The understanding of the user experience and allowing it to influence product development is something we believe is really going to unlock the potential of WordPress even further. It’s been inspiring to see these kind of practices in those working on WordPress Core.

We’ve been seeing amazing work from the team tackling Gutenberg, design support for major Core focused initiatives, and organizational changes for how design and development can work together. – Joshua Wold

What’s your favorite conference or event of the year, and why?

This is a great question and the responses from the team have been interesting. The big theme though is something along the lines of “whatever event is next”. This sounds a lot like a cop-out answer, but the reason is we are a remote company and there are only a couple of cases where 2 or more people live and work in the same city. Events for us represent opportunities to get together and get some face time with friends. Connecting with the open source community IRL is fantastic as well, but time together with colleagues is something we enjoy finding excuses for.

With that said, we are big fans of LoopConf, with its deep dive focus on engineering, and WordCamp for Publishers, launched just last year, with its focus on an industry we work closely with.

(And the sixth: Ask yourself a question and answer it) What does “building a better web” practically look like?

Our company call-to-arms is “Let’s build a better web”. It’s unpacked further in the statement “We work for a future where the open web is more performant, secure, reliable, and accessible.

The application of this could be as simple as that when we work for our clients, we adhere to best practices and ensure we build the best possible version of what can be built. We do do this, but “building a better web” is even more than that. Just as we go deep on the work we do for clients and partners, we look for opportunities to go wide and influence the standard of the whole internet. If we can improve that standard by even a small percentage, how many lives and businesses will be positively impacted. Two current examples of this kind of work are Tide and our work on the AMP project. Tide will help improve the quality of code across the entire WordPress ecosystem (that’s 30% of the web) and AMP represents a widely used standards based technology.

Building a better web means adhering to best practices ourselves and lowering the barrier of entry to best practices for everyone else.

Thank you, XWP Team!

More on XWP:

Agency focus and specialties

  • Experience with largest enterprise-level platform migrations to WordPress
  • Collaborative and caring approach
  • Custom workflow development
  • Enterprise-level engineering
  • Code audits
  • Developer training
  • Ongoing support

Currently working with: NewsCorp Australia, Heavy, Rogers, Fairfax Media, Google, Beachbody, Rolling Stone, Automattic, Variety

Agency highlights

  • WordPress Core Lead Developers and Project Leads
  • Specialists in complex, at-scale, never-been-done-before WordPress engineering
  • Lead advocates on the WordPress Coding Standards Project
  • Contributors to the AMP project

Six Questions with Human Made

This post series profiles each of our featured partner agencies.

Founded in 2010, Human Made has been a VIP Featured Partner since 2013. We asked Commercial Director, Ant Miller, and Communications Manager, Ana Silva, six questions to help you get to know who they are as an agency.

A shot taken by a WordCamp Brisbane attendee where Human Made provided Coffee Sponsorship (photo credit: Emma Howchin)

What’s your agency’s origin story?

Human Made was founded in 2010 by Tom Willmot and Joe Hoyle, who had previously worked as freelancer web developers building WordPress projects for small clients.

Eventually, Tom was hired by a large US based organization who had purchased a number of sites and wanted to build niche WordPress powered social networks. Joe soon joined him and here they gained experience working with clients and building sites that eventually grew in scale.

When they left the company with an impressive portfolio, they continued freelancing but with increasing workloads and more clients, they soon realized they could combine their skills and take on different aspects of the business. Tom took on the business operations as CEO, and Joe took over the engineering department as our CTO.

Our first few hires were local, and the opportunity to hire remotely arrived with Daniel Bachhuber and Paul de Wouters. Daniel had previous remote experience and bought many of these processes to the company, some of which are still being practiced today. Within a few months of the remote hires, the company pivoted to being entirely distributed. Although some people still did (and still do!) work in our first home, the Matlock office.  

Fast forward to 2014, and Noel Tock completed the trio as a partner and CPO with a new Product team, managing projects such as Happytables, Nomadbase and BackUpWordPress.

Today, we’re a team of 60+ people based in five continents working with clients across the globe, and one of the leading providers of large-scale enterprise publishing platforms.

Pick three words that describe your agency culture.

Sustainable, supportive, open.

Our culture is guided by our commitment to being open and inclusive, with each other, our clients, and the wider community. It’s also something we have to maintain remotely, and as we’ve grown, we’ve had to find new ways to adapt and ensure our culture survives and thrives. Keeping that growth sustainable, demonstrating support for each other, and adopting openness in our collaboration and communication, are fundamental to who we are.  

Human Made Product team in their weekly meeting

Tell us about a client project you are especially proud of.

We’re extremely lucky to have worked on some really exciting projects in the last seven years, and there’s certainly some we won’t ever forget. Back when we started, we built the digitaltrends.com website and in those days, it was one of the largest websites being built with WordPress. It was an exciting time for the community, and we’re delighted to see that even with astronomical growth, the website remains on WordPress.

In more recent times, we’ve had the privilege of working with big media publishers, such as Fairfax Media and Capgemini; the latter, a project we completed alongside WordPress.com VIP, and which involved a complex replatforming effort from Drupal to WordPress. It required a huge collaborative effort between several agencies, and ushered in a new and more effective culture of digital creation for the Marketing and Communications team at Capgemini.

What are you most excited about in the WordPress community right now?

The Enterprise Growth Council, and its focus on WordPress agencies working together in the commercial space to a common end goal, is a really exciting opportunity for all of us. We’re passionate about WordPress’ capacity and potential, and really want to get behind a bigger push to market and deliver WordPress as an enterprise-grade CMS. We feel this is something best accomplished as a wider community, and we’re eager to continue the conversation, and build momentum around the project.

Noel Tock speaking at WordCamp Stockholm, 2017

What’s your favorite conference or event of the year, and why?

WordCamp Europe used to be the event we focused our company retreat around; now that we’re 60+ people it’s no longer as convenient as it used to be, but it’s still a hugely important event to us, as is the equivalent WordCamp US. We usually have several people leading teams during Contributor Day, speaking, organising, and participating in events such as the Community Summit. As a remote company, it’s also a great opportunity to meet with your team and spend time socialising together.

(And the sixth: Ask yourself a question and answer it) What are your goals in 2018?

It’s important to us to maintain sustainable growth, and ensure we’re keeping our culture every step of the way. This new initiative saw us appoint Siobhan McKeown as People Director late last year, and we’re already implementing processes and standards that will help us stay true to who we are even as we continue to expand.

As previously mentioned, we’re eager to explore the opportunities in repositioning WordPress as an enterprise-grade CMS, and one that can help solve common issues for large enterprise publishers. It’s important for us to challenge some of the misconceptions and concerns around WordPress in enterprise, and to communicate the change and success we’ve witnessed in enterprises adopting WordPressnot only for our clientsbut for a large number of high-profile brands.

Thank you, Ant and Ana!

More on Human Made:

Agency focus and specialties

  • Custom APIs
  • Bespoke WordPress development
  • Strategy and Consultancy
  • Code Review
  • Content Migration
  • Accessibility Review

Currently working with: Airbnb, USA Today, News UK, Skype, Newton, Capgemini, Thunder Head, Unison, TK Maxx

Agency highlights

  • Voted Top UK Web Design agency by Clutch.co
  • Human Made consists of some of the world’s most respected WordPress developers, including WordPress Core lead developers, the lead developer of the WP REST API project, the European WordPress Polyglots team lead and many more

Six Questions with Trew Knowledge

This post series profiles each of our featured partner agencies.

Trew Knowledge is an award-winning digital marketing agency located in Toronto. They have been a WordPress.com VIP Featured Partner since 2015. We asked founders Anthony Moore and Shawn Barrans six questions to help you get to know who they are as an agency.

Boardroom Mural at Trew Knowledge HQ

What’s your agency’s origin story?

Trew Knowledge was founded in 2009 by Anthony Moore and Shawn Barrans. Anthony, with a background in Digital Media Arts focusing on design and programming, and Shawn with a degree in Marketing, were able to mesh their different set of skills to form an agency that offered clients full 360 solutions.

In our first couple of years in business it was just the two of us, working on a kitchen table in a suburb just outside of Toronto. We were constantly working all day and night building relationships with clients, attending networking events, participating in trade shows, and partnering with other agencies.

When we started making traction and bringing on a lot of clients we decided to rent office space downtown Toronto and hire staff. It was around this time we built a relationship with WordPress.com VIP and eventually became part of the Featured Agency program. In addition, we have become exclusive partners to Gigya and ramped up our services in the Customer Identity and Access Management industry.

Today, we work with some of the largest brands in Canada, as well as globally. Being able to work closely with the talented people at WordPress VIP has given us the ability to take on large, enterprise projects and deliver incredible solutions.

Pick three words that describe your agency culture.

Collaborative, passionate, and forward-thinking.

Our office is laid out in a collaborative, open-concept workspace. This gives everyone on the team the opportunity to speak freely, share ideas, and work together on projects. Since we are currently a small team, everyone gets the opportunity to work on several projects at once. Because of this, we have been able to improve, streamline, and automate several of our processes for project delivery.

When we are looking to bring on talent to join our team we look for someone with a genuine passion for what they do. Whether a creative person or a programmer, their passion must play a large role in their lives. Everyone on our team has an incredible thirst for knowledge.

Anthony Moore presenting at BigWP in Toronto

Tell us about a client project you are especially proud of.

Our relationship with the Canada Olympic Committee goes back more than five years with the development of their flagship site ahead of the 2014 Winter Olympics Games. We also programmed the Canadian Olympic Club, the official fan club of the Canadian Olympic Team.

The Canadian Olympic Club, powered by Gigya, is the first ever digital fan club of it’s kind by any national Olympic team. It allows fans to log in via their favorite social network and complete various challenges to earn points. These points can then be redeemed for contests and prizes, including swag, trips, signed memorabilia, and digital downloads.

The success of the website has been honoured with accolades such as an official honoree in the 18th annual Webby Awards for Best Sports website, Communication Arts “webpick of the week”, and Gold for best mobile user-experience in the 2017 W3 Awards.

What are you most excited about in the WordPress community right now?

2018 is going to be a very exciting year for WordPress, and the internet overall. With the General Data Protection Regulation (GDPR) taking effect on May 25, 2018 we are interested in seeing how website/business owners handle the regulations for data protection. Internally, we are in the process of developing a set of tools to help guide people using WordPress and assist with maintaining a compliant website. We hope to share more details with the WordPress community over the next couple of weeks.

Our team is also very excited for the release of Gutenberg. Our team has been testing the new editor for a few months and are really excited to get this in the hands of clients. While there may be concern for many people, given this is a big change for how they currently use WordPress, we feel this is a very forward-thinking approach and will really create a bit of a standard for content creation.

Panel Discussion on Customer Identity Management (From left to right: Shawn Barrans – Trew Knowledge, Vic Torossian – Corus Entertainment, Georgia Sapounas – Canadian Olympic Committee, Anthony Moore – Trew Knowledge, Sergey Krayniy – Gigya)

What’s your favorite conference or event of the year, and why?

This year our team attended WordCamp US in Nashville. This was our first visit to WordCamp US and we were blown away by the quality of content and speakers at this event. It was great to see some fellow WordPress VIP partner agencies in attendance from around the world and catch up with them.

This was also our first time visiting Nashville, and between the music and hot chicken, we are looking forward to returning next year and doing it all again.

(And the sixth: Ask yourself a question and answer it) What are you looking to accomplish in 2018?

2018 has already been a busy year, and it has just started. As mentioned previously, this is a big year for GDPR compliance and it is something Trew Knowledge is taking very seriously as it impacts several of our clients. For organisations we work with who are using WordPress, we are in the process of developing a set of tools to assist with them becoming compliant. This has certainly been challenging so far but we see this being an incredibly valuable tool for our clients and the WordPress community in general.

As an agency, we are always looking to grow. We are looking to bring on more talent that will allow us to not only expand our client services, but also be able to develop more product based solutions. We have had the pleasure of working with clients from hundreds of different industries, and each one offers its own unique set of challenges and opportunities.

Thank you, Anthony and Shawn!

More on Trew Knowledge:

Agency focus and specialties

  • Strategy
  • UI/UX Design
  • Customer Identity Management
  • Gamification & Loyalty
  • Custom WordPress.com VIP themes & plugins
  • Content & Data Migration
  • WooCommerce

Currently working with: The Canadian Olympic Committee, Corus Entertainment, Rubicon Project, Rakuten Viber, The Nation Network, Hip2Save, Barnes & Noble, Toronto Film School, Yorkville University, Sun Life Financial, Walgreens, Arizona State University, and the Justice Institute of British Columbia.

Agency highlights

  • Exclusive WordPress VIP partner in Canada
  • Preferred solution partners with Gigya and Zurb
  • Official honoree in the 18th annual Webby Awards for Best Sports website for Olympic.ca
  • 2017 W3 Award, Gold – Best mobile user-experience for Olympic.ca

Presenting rtCamp, our first partner agency in the Indian market

We’re excited to unveil India’s rtCamp Solutions as the newest members of the WordPress.com VIP Featured Partner Program, and our first partners based in Asia.

Unlike many such schemes in the IT industry, our Featured Partner Program is kept deliberately small, and highly selective. Its members are the dozen agencies worldwide whom we can confidently recommend to the largest and highest-profile online publishers, for the most ambitious WordPress projects.

To become a partner, an agency must demonstrate creative and technical excellence on VIP-level engagements. We also expect them to share the user-centric, community-minded values which have made WordPress itself so successful.

Founded in 2009, in the Indian city of Pune (150km inland from Mumbai), rtCamp – rt, standing for ’round table’ – is precisely the kind of team we want to endorse, and present as a role model for their local WordPress community.

Their technical credentials are strong; but it’s their record of community engagement which is particularly remarkable, with members of their staff being named among the contributors to every release of WordPress in the past three years.

The Indian tech sector is booming, and growing in self-confidence, no longer satisfied just to pick up outsourced work from Europe and North America. Interest in WordPress is surging, with a growing number of the country’s leading websites choosing WordPress as their CMS, and a flourishing ecosystem of consultancies claiming WordPress expertise.

It’s high time VIP nominated an agency in the Indian market whom we believe to be capable of delivering those nationally significant projects, and doing so in the right way.

rtCamp have shown themselves to be up to the task; and ready to play a leadership role as the Indian WordPress ecosystem moves to the next level. We’re proud to call them partners, and we look forward to helping them deliver websites which show India’s 1.3 billion people what WordPress is capable of.

The VIP team will be happy to advise on the contribution rtCamp, or any of our Partners can make to your next WordPress project.

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No matter where you are in the planning process, we’re happy to help, and we’re actual humans here on the other side of the form. 👋 We’re here to discuss your challenges and plans, evaluate your existing resources or a potential partner, or even make some initial recommendations. And, of course, we’re here to help any time you’re in the market for some robust WordPress awesomeness.