The expertise your platform needs at launch and long after
Agency partners and system integrators plan, implement, and keep
enterprise digital platforms adaptive, now and for years to come.
Operated in collaboration with Automattic for Agencies.
Are you an agency or system integrator?
A curated ecosystem of agencies and system integrators
WordPress VIP agency and service partners have cross-functional expertise across architecture, migrations, integrations, UX, development, and ongoing platform operations. Operated in collaboration with Automattic for Agencies, this exclusive network supports enterprise organizations across media, corporate, and the public sector, among other industries.
PREMIER PARTNERS
Enterprise implementation
VIP runs the platform.
Partners run the work.
You own the outcome.
A WordPress VIP agency partner brings hands-on experience to the kind of work that surrounds every enterprise WordPress project. And has shipped it before.
- Migrations from Adobe Experience Manager, Sitecore, and Drupal
- High-traffic publishing platform launches with newsroom workflows in production
- Enterprise website rebuilds where downtime isn’t an option
- Hundreds of VIP implementations delivered by partners in the network
Delivery confidence
Reducing risk on the most complex projects
Migrations, multi-site architectures, enterprise integrations. Service partners know where the gaps are before your project even starts. And how to prevent risk based on real-world experience.
- Proven planning and architecture expertise
- Technical execution across migration types
- Integrations connecting enterprise systems and workflows
Cross-functional expertise
Setting you up for launch and the years after
Implementation is the start, not the end. New sites, new brands, AI workflows, governance changes — these can happen long after launch.
Service partners bring cross-functional expertise across architecture, UX, development, integrations, and platform operations. That means your team is supported from first implementation to long-term platform evolution.
Curated Agency ecosystem
More than a directory
Every agency in the network has shipped enterprise WordPress before — that’s the baseline. What sets this ecosystem apart is how connected partners stay to the platform: working directly with Automattic, staying current on product direction, and deepening expertise as the platform develops.
For enterprise organizations, that alignment means a better delivery at launch, and a partner who’s still close to you and the platform years later.
Use Cases
When to bring in an implementation partner
Service partners are most valuable when you’re implementing WordPress VIP within a complex digital environment or a large-scale enterprise program.
Large-scale CMS migrations from legacy platforms
Multi-site or multi-brand digital platforms
Complex integrations with enterprise systems
Large editorial or content operations
Enterprise digital transformation initiatives
Evaluation criteria
How to choose a WordPress
service partner
Choosing the right partner means matching their experience and capability to the
complexity of your project. Here are four questions to ask before you sign.
Have they shipped your kind of project?
Look for comparable enterprise WordPress work — your industry, your complexity, your timeline. Not adjacent.
Can they own architecture, not just front-end build?
Ask who designs the content model, integration layer, and governance pattern — and who’s accountable when those choices play out.
Do they have capacity for launch and beyond?
Implementation peaks fade. Platform work doesn’t. The partners worth shortlisting can answer what their team looks like in month thirteen, not just month three.
What’s their long-term support model?
The hand-off plan matters as much as the build plan. Ask whether they stay on retainer, hand off cleanly to internal teams, or work alongside other partners in a long-term mix.
Roles and responsibilities
How WordPress VIP and partners work together
WordPress VIP provides the platform, infrastructure, and operational foundation. Service partners provide implementation, customization, and delivery expertise. Your team owns strategy, brand, content, and the outcomes the platform serves.
The work behind the brands you know
Mecum Auctions
Rebuilt a headless architecture for speed, agility, and scalability with VIP partner Americaneagle.com.
120M+
pageviews a year
Edutopia
Built on a flexible architecture to support a unique digital experience through VIP partner Trew Knowledge.
“Trew Knowledge understood our business implicitly and had all the pieces to build a high-functioning publishing system.”
Stephen Merrill
Chief Content and Product Officer, Edutopia
Ford Foundation
Created a video accessibility plugin that advanced a key organizational mission and improved communications.
95%
faster training time
for 9x more content creators
Capgemini
Immediately upped productivity after a large-scale Drupal migration with enterprise delivery complexity.
“VIP enables us to deliver faster, smarter content experiences while maintaining the scale and reliability our business requires.”
Digital Experience Lead
Capgemini
KFF
Unified over 20 years of health data spanning 10 data sources and two CMSes through VIP partner Alley Interactive.
“In the past, staff didn’t touch the CMS. They wrote in Word, sent it to the production team, and they put it online. With WordPress, that workflow is changing slowly and dramatically.”
David Rousseau
Vice President, KFF
Partner program
Become a WordPress VIP service partner
If you’re a WordPress development agency or system integrator with enterprise experience, the VIP partner program connects you with enterprise opportunities and keeps your agency close to the platform. For details on program tiers, benefits, and requirements, Automattic for Agencies is where to go.
Frequently asked questions
Can I work with more than one WordPress VIP agency partner on the same project?
Yes. Many enterprise programs use multiple: one for the migration, another for ongoing development, a third for design or analytics. The program is built to support that.
Are WordPress VIP agency partners experienced with FedRAMP and public sector compliance?
Some partners have direct FedRAMP and public sector experience. The directory’s industry filter surfaces them, and the VIP team can route you to partners with the right compliance background for your environment.
What should I evaluate when shortlisting a WordPress VIP partner for an enterprise CMS migration?
Look for relevant migration experience (your source platform, data complexity, or timeline), architectural depth beyond front-end build, capacity for both launch and ongoing development, and a clear long-term support model. The four-question framework above is the short version.
What’s the difference between what WordPress VIP provides and what a service partner delivers?
WordPress VIP provides the platform, including infrastructure, security, performance, compliance, and operations. Service partners provide the implementation, including architecture, build, integrations, customization, and delivery. The two are designed to interlock.
How does WordPress VIP vet and certify its agency partners?
Through a structured intake process operated with Automattic for Agencies. Vetting covers proven enterprise WordPress delivery, technical capability, and adherence to collaboration standards. Tiers reflect demonstrated depth and breadth.
What types of enterprise projects typically require a service partner versus self-implementation?
Internal teams often handle smaller WordPress VIP projects on their own. Bring a partner in for large CMS migrations, multi-site rollouts, complex enterprise integrations, or programs where the launch date directly affects the business.
Find the right partner for the work ahead
The right service partner is there for launch and the years that follow. Browse the directory to find a partner, or join the ecosystem if your agency does this work.