LiveChat is a customer service platform for online messaging and sales. With LiveChat chat, you can achieve better customer engagement, faster customer support, and stronger customer relationships.
As soon as you install LiveChat on your website, you begin to improve your business on many different levels. Along with chatting, you can also send out automated messages based on different criteria.
To add to that, LiveChat doubles as a lead collector as you can use the chat widget as a contact form for offline messages or even to enable customers to sign up to your mailing list.
- Quickly get to helping customers.
- Integrate the platform fast, manage all interactions from one place.
- Engage with your prospects and customers on high-intent pages and anytime they’ll benefit from direct communication.
- Chat across channels (Messenger, Apple Business Chat, WhatsApp, SMS) and asynchronously.
- Automate data gathering with chatbots and pre- or post-chat forms. Sync data with external CRM platforms.
- Trace sales and support operations with advanced reports.
- Stick with the tools that work for you. From email marketing to social media, LiveChat integrates seamlessly with a range of popular third-party apps and services.