VIP Go platform specific
This document is for sites running on VIP Go.
The following tools help you navigate the VIP Go environment and to communicate with the VIP Team.
Your VIP Dashboard
The VIP Dashboard is the home for managing your VIP Go applications. The VIP Dashboard lists all your VIP Go apps, their various environments, plus site management tools and settings.
Your support dashboard
Your welcome email from WordPress.com VIP includes a link to log into your support dashboard. This is the best method to communicate with VIP on technical or urgent issues. By logging in, you can easily see all of the communication between VIP and your organization.
Before opening a ticket, please ensure you follow our ticket guidelines.
It’s very important that all members of your team subscribe to the VIP Lobby. This is where we post security updates, upgrade notices, and actionable items. To ensure you receive the latest updates, you’ll want to subscribe to new posts. When logged in, you can do this by clicking “Subscribe to Email Updates” or the “Follow” button in the bottom right-hand corner.
Wondering what innovative things our other VIP clients are doing, or what new features we are building out? Be sure to visit VIP News, where we share interesting case studies, important new features, and updates about WordPress core.